Summary
Overview
Work History
Education
Skills
Interests
Personnel Summary
Core Competences
Personal Information
Professional Highlights
Timeline
Generic

SUDHIR SHETYE

General Manager - Regulatory (Hathway Cable and Datacom Limited group company of Reliance Industries Limited
Bhandup West

Summary

Seasoned regulatory professional with extensive experience in the telecom industry, specializing in regulatory compliance, licensing, documentation (KYC), audits, quality assurance, and risk management. Adept at ensuring adherence to DoT (Department of Telecommunications) and TRAI (Telecom Regulatory Authority of India) regulations, collaborating with government bodies, and leading cross-functional teams to enhance compliance and business processes. Proven track record of successfully implementing regulatory policies, conducting internal audits, and driving process automation to improve efficiency.

Overview

22
22
years of professional experience
4
4
Languages

Work History

General Manager – Regulatory (All India)

Hathway Cable & Datacom Ltd.
Mumbai
04.2016 - Current
  • Company Overview: ISP
  • Serve as the single point of contact for regulatory affairs, liaising with DoT, TRAI, TERM Cell, and other government authorities.
  • Ensure strict adherence to licensing conditions, regulatory directives, consumer protection laws, and tariff regulations.
  • Conduct internal audits and quality assurance checks to ensure compliance with statutory regulations.
  • Lead QoS (Quality of Service) audits, customer satisfaction surveys, and metering & billing audits in accordance with TRAI requirements.
  • Oversee the preparation and submission of periodic compliance reports to TRAI and DoT.
  • Collaborate with business teams to integrate regulatory requirements into business operations and drive compliance awareness.
  • ISP

Manager – Business Development & Operations

Vihaan Info Services
01.2015 - 03.2016
  • Developed and negotiated business contracts while ensuring regulatory compliance.
  • Led KYC verification, address-credit validation, and document auditing for telecom and banking clients.
  • Managed back-office operations, enhancing efficiency in document processing and compliance tracking.

Deputy Manager – Regulatory (Customer Support Team)

LOOP MOBILE (INDIA) LTD.
10.2004 - 09.2014
  • Handling entire DOT documentation process (100% Retrieval, Internal Audit of caf’s asked by DOT for sample verification & Submission within TAT)
  • Timely submission of periodic reports ie. EMR Testing, BTS details, IMEI cloning, VLR & SIM based subscriber base, HLR summary etc. to DOT (TERM Mumbai)
  • Co-ordination with all internal team ie. IT, Technical, Finance, Activation & Nodal etc. to get details & reports asked by DOT (TERM Mumbai)
  • Daily co-ordination with all DOT (TERM Mumbai) officers for entire documentation process (sample verification, reports, re-verification, scores etc.), periodic reports & other queries.
  • 15% Internal audits of prepaid caf’s received for activation every month.
  • Audit of cropped photographs of monthly activations.
  • Physical Verification (CV) of caf’s marked as non-compliance by DOT.
  • Pullout of documents & subscriber details for Nodal team within TAT.
  • Preparation of monthly, YTD MIS reports for DOT team.
  • Preparation of reports for ISO audits.
  • Preparation subscriber base and uploading on the portal for DOT & LEA’s (Law Enforcement Agencies).
  • Re-collection of documents as per current DOT norms for old subscribers by sending SMS blast.
  • Sales channels outsource verification agencies visits for monitoring quality & process tracking TAT for smooth functioning.
  • Updation of Documentation process as per DOT norms & Training to sales channels, internal & outsource verification teams via DOT flash mails, distributing documentation manual and visits.
  • Designing & Implementation of Application Forms (CAF’s) as and when required by DOT / TRAI.
  • In-house training to all respective internal verification teams / sales managers / channel owners.

Executive – HR Support

Classic Labour Advisory Services
01.2004 - 09.2004
  • Preparation of Monthly Salary Reports of the Employee.
  • Preparation of PF / ESIC / Insurance tracking reports.
  • Updation of the Payroll system – Enrollment of new employees, updation of daily attendance, calculations of payments.
  • Preparation of employee MIS on monthly basis.
  • Co ordination with outsource manpower agencies for salaries & new enrollments etc.

Instructor

SCIENTIFIC COMPUTER EDUCATION
04.2003 - 12.2003
  • Computer Instructor (MS-office, MS-CIT, DTP, Web Designing, Programming etc.)
  • Exam coordinator for MS CIT exams conducted by MSBTE.

Education

Bachelor of Science (B.Sc) -

PG Diploma in Cyber Law - undefined

International Forensic Sciences (IFS)

Diploma in Cyber Law - undefined

Government Law College

International Law on E-Commerce - undefined

Asian School of Cyber Laws

International Cyber Conflicts Certification - undefined

The State University of New York

ISO 27001 2002 Lead Auditor - undefined

Chief Information System Auditor - undefined

Packt

Premiemship in Business Management - undefined

Indian Council for Technical Research and Development (ICTRD)

Cyber Security Analyst - undefined

IBM

Digital Marketing Diploma - undefined

Globsyn Business School

Cyber Security Certification - undefined

Amity University

Advance Digital Transformation Specialization - undefined

IIM Ahmedabad

Skills

Interests

Drawing
Net Surfing
Graphical & Animated Presentations

Personnel Summary

Seasoned regulatory professional with extensive experience in the telecom industry, specializing in regulatory compliance, licensing, documentation (KYC), audits, quality assurance, and risk management. Adept at ensuring adherence to DoT (Department of Telecommunications) and TRAI (Telecom Regulatory Authority of India) regulations, collaborating with government bodies, and leading cross-functional teams to enhance compliance and business processes. Proven track record of successfully implementing regulatory policies, conducting internal audits, and driving process automation to improve efficiency.

Core Competences

  • Regulatory Compliance & Licensing
  • Government & Law Enforcement Liaison
  • Quality Assurance & Risk Management
  • Regulatory Audits & Documentation
  • ISMS Policies Implementation / ISO Audits
  • MIS Reporting & Data Management
  • Process Automation & Optimization
  • Team Leadership & Staff Training
  • Business Planning & Strategy Development

Personal Information

  • Date of Birth: 04/09/85
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Professional Highlights

  • Hathway Cable & Datacom Ltd. (ISP), General Manager – Regulatory (All India), 04/01/16, Present, Serve as the single point of contact for regulatory affairs, liaising with DoT, TRAI, TERM Cell, and other government authorities., Ensure strict adherence to licensing conditions, regulatory directives, consumer protection laws, and tariff regulations., Conduct internal audits and quality assurance checks to ensure compliance with statutory regulations., Lead QoS (Quality of Service) audits, customer satisfaction surveys, and metering & billing audits in accordance with TRAI requirements., Oversee the preparation and submission of periodic compliance reports to TRAI and DoT., Collaborate with business teams to integrate regulatory requirements into business operations and drive compliance awareness.
  • Vihaan Info Services, Manager – Business Development & Operations, 01/01/15, 03/31/16, Developed and negotiated business contracts while ensuring regulatory compliance., Led KYC verification, address-credit validation, and document auditing for telecom and banking clients., Managed back-office operations, enhancing efficiency in document processing and compliance tracking.
  • Loop Mobile (India) Ltd., Deputy Manager – Regulatory (Customer Support Team), 10/01/04, 09/30/14, Handling entire DOT documentation process (100% Retrieval, Internal Audit of caf’s asked by DOT for sample verification & Submission within TAT), Timely submission of periodic reports ie. EMR Testing, BTS details, IMEI cloning, VLR & SIM based subscriber base, HLR summary etc. to DOT (TERM Mumbai), Co-ordination with all internal team ie. IT, Technical, Finance, Activation & Nodal etc. to get details & reports asked by DOT (TERM Mumbai), Daily co-ordination with all DOT (TERM Mumbai) officers for entire documentation process (sample verification, reports, re-verification, scores etc.), periodic reports & other queries., 15% Internal audits of prepaid caf’s received for activation every month., Audit of cropped photographs of monthly activations., Physical Verification (CV) of caf’s marked as non-compliance by DOT., Pullout of documents & subscriber details for Nodal team within TAT., Preparation of monthly, YTD MIS reports for DOT team., Preparation of reports for ISO audits., Preparation subscriber base and uploading on the portal for DOT & LEA’s (Law Enforcement Agencies)., Re-collection of documents as per current DOT norms for old subscribers by sending SMS blast., Sales channels outsource verification agencies visits for monitoring quality & process tracking TAT for smooth functioning., Updation of Documentation process as per DOT norms & Training to sales channels, internal & outsource verification teams via DOT flash mails, distributing documentation manual and visits., Designing & Implementation of Application Forms (CAF’s) as and when required by DOT / TRAI., In-house training to all respective internal verification teams / sales managers / channel owners.
  • Classic Labour Advisory Services, Executive – HR Support, 01/01/04, 09/30/04, Preparation of Monthly Salary Reports of the Employee., Preparation of PF / ESIC / Insurance tracking reports., Updation of the Payroll system – Enrollment of new employees, updation of daily attendance, calculations of payments., Preparation of employee MIS on monthly basis., Co ordination with outsource manpower agencies for salaries & new enrollments etc.
  • Scientific Computer Education, Instructor, 04/01/03, 12/31/03, Computer Instructor (MS-office, MS-CIT, DTP, Web Designing, Programming etc.), Exam coordinator for MS CIT exams conducted by MSBTE.

Timeline

General Manager – Regulatory (All India)

Hathway Cable & Datacom Ltd.
04.2016 - Current

Manager – Business Development & Operations

Vihaan Info Services
01.2015 - 03.2016

Deputy Manager – Regulatory (Customer Support Team)

LOOP MOBILE (INDIA) LTD.
10.2004 - 09.2014

Executive – HR Support

Classic Labour Advisory Services
01.2004 - 09.2004

Instructor

SCIENTIFIC COMPUTER EDUCATION
04.2003 - 12.2003

PG Diploma in Cyber Law - undefined

International Forensic Sciences (IFS)

Diploma in Cyber Law - undefined

Government Law College

International Law on E-Commerce - undefined

Asian School of Cyber Laws

International Cyber Conflicts Certification - undefined

The State University of New York

ISO 27001 2002 Lead Auditor - undefined

Chief Information System Auditor - undefined

Packt

Premiemship in Business Management - undefined

Indian Council for Technical Research and Development (ICTRD)

Cyber Security Analyst - undefined

IBM

Digital Marketing Diploma - undefined

Globsyn Business School

Cyber Security Certification - undefined

Amity University

Advance Digital Transformation Specialization - undefined

IIM Ahmedabad

Bachelor of Science (B.Sc) -

SUDHIR SHETYEGeneral Manager - Regulatory (Hathway Cable and Datacom Limited group company of Reliance Industries Limited