Sudhosh Kumar
Captain
Raebareli
Summary
Seasoned hospitality professional with over 5 years of experience in premium restaurant operations, specializing in team leadership, guest experience enhancement, and operational cost control. Proven ability to train high-performing teams, drive revenue through strategic upselling, and maintain impeccable hygiene standards. Seeking a Senior Steward or Captain role to contribute to operational excellence and guest satisfaction.
Overview
6
6
years of professional experience
2
2
Languages
Work History
As a Captain
Club Showdown ( Poker )
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
As a Captain
OG's & Pizza Grill
07.2025 - 11.2025
- Managed a section of 12 tables, consistently achieving upsell targets of ₹500+ per table on specialty cocktails and wine, contributing to a 10% increase in section revenue.
- Handled VIP guest relations and complex service recoveries, directly improving guest satisfaction scores for my section by an average of 30%.
- Conducted weekly inventory checks and managed par levels for glassware and linens, reducing stock shortages by 40% and controlling costs.
Training Captain
Dana Choga Indian Restaurant
01.2025 - 06.2025
- Trained and supervised a team of 8 stewards on service standards and SOPs, improving pre-shift briefing efficiency by 15% and reducing service errors by 20%.
- Developed and implemented training modules for new hires, reducing their onboarding time to full productivity by 25%.
- Responsible for training and overseeing restaurant staff, ensuring high standards of service and operations.
Sr. Steward
Striker Prive World Mark
02.2022 - 12.2024
- Managed stewarding operations, maintained service standards, and assisted in team coordination.
- Focused on table turnover and speed of service to enhance guest experience and operational efficiency.
Sr. Steward
Houz Cafe Bar
08.2020 - 01.2022
- Promoted to Senior Steward role with increased responsibilities in service and team support.
- Contributed to beverage sales and promotional specials to drive revenue growth.
Asst. Steward
Houz Cafe Bar
02.2020 - 07.2020
- Started professional career in hospitality, assisting in stewarding and restaurant operations.
- Learned foundational skills in guest service, hygiene standards, and POS operations.
Education
12th - undefined
U.P. Board
01-2019
10th - undefined
U.P. Board
01-2017
Skills
Team Leadership & Training: SOP development, pre-shift briefings, performance mentoring
Guest Experience Management: VIP hospitality, service recovery, complaint resolution, guest satisfaction scores
Revenue Optimization: Upselling, beverage sales, average check size growth, promotional specials
Inventory & Cost Control: Stock-taking, par level management, waste reduction, cost-saving initiatives
Operational Excellence: Hygiene & safety audits, compliance standards, table turnover, MIS reporting
Technical Skills: POS operations, reservation systems
Interests
Hobbies: Playing Cricket, Listening Music, Strengths: Hardworking, Honest & quick learner, Positive attitude, Self Motivated
Accomplishments
- Leadership & Training: Improved team efficiency by 15% through redesigned training programs for an 8-member steward team.
- Revenue Growth: Consistently exceeded upsell targets by ₹500 per table, directly boosting section revenue.
- Guest Satisfaction: Elevated guest feedback scores by 30% through proactive service recovery and VIP management.
- Operational Control: Reduced inventory shortages by 40% by implementing rigorous stock-taking and par level management.
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge. - Sudhosh Kumar
Timeline
As a Captain
Club Showdown ( Poker )
12.2025 - Current
As a Captain
OG's & Pizza Grill
07.2025 - 11.2025
Training Captain
Dana Choga Indian Restaurant
01.2025 - 06.2025
Sr. Steward
Striker Prive World Mark
02.2022 - 12.2024
Sr. Steward
Houz Cafe Bar
08.2020 - 01.2022
Asst. Steward
Houz Cafe Bar
02.2020 - 07.2020
12th - undefined
U.P. Board
10th - undefined
U.P. Board