Sudip Khamrui

Project – WBADMIP(West Bengal Accelerated Development of Minor Irrigation Project)

Charge At DPMU(District Project Management Unit)

• Prepared agendas for board meetings along with taking minutes during sessions.
• Proposed or approved modifications to project plans.
• Maintained filing system for records, correspondence and other documents.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Created procedures for data sharing and managed incoming and outgoing data files.
• Documented work processes, project initiation, production, and updates to assist creation of change management policies.

Project – WBADMIP(West Bengal Accelerated Development of Minor Irrigation Project)

Also Charge At SPMU(State Project Management Unit)

As a Desktop Support Engineer(Hardware , Software & Network).

• Serving as a Desktop Support Engineer, providing technical assistance and troubleshooting for hardware and software issues. Collaborating with a team to ensure smooth operations and resolving any technical challenges that arise
• Provided remote desktop support using tools like TeamViewer and Remote Desktop, increasing issue resolution speed.
• Evaluated software or hardware to recommend improvements or upgrades.
• Configured user accounts, permissions and passwords according to company policies.
• Performed server patching activities using Windows Server Update Services.

Project – WBADMIP(West Bengal Accelerated Development of Minor Irrigation Project, Kolkata,IN)

• Handling Quick heal Antivirus Server as a Administrator
• Laptop & Desktop Maintenances, Also Network & Hardware Operation like New Switch(Cisco) Configuration, Router, Set Firewall With Some ORG Custom Policy
• Create A FTP Server For Sharing Internal Database
• Software Support Like New Webpage Design With Some new Design Creation & SSL Adding, Many Type of Backup Data Software Support.

• Served as a dedicated Desktop Support Engineer, providing technical assistance and troubleshooting for hardware and software issues
• Supported and maintained Windows 10 services, ensuring smooth operation and resolving any technical challenges that arose
• Collaborated with a team to execute multiple live broadcasting projects and supported two call centers with internet and firewall security
• Provided support for biometrics systems and assisted with social media management
• Successfully supported various departments with their IT needs, ensuring smooth and efficient operations
• Collaborated with a team to execute multiple live broadcasting projects, ensuring seamless operations and resolving any technical issues that arose during the broadcasts
• Provided technical support for two call centers, handling internet and firewall security and resolving any technical challenges that impacted the call center operations
• Supported biometrics systems, ensuring proper functionality and resolving any technical issues that arose
• Assisted with social media management, ensuring smooth operations and providing technical support as needed
• Provided remote desktop support using tools like TeamViewer and Remote Desktop, increasing issue resolution speed.
• Evaluated software or hardware to recommend improvements or upgrades.
• Performed server patching activities using Windows Server Update Services.