Sudip Rai
Ghaziabad
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deputy Manager, Coding Services
Corro Health
Noida
01.2025 - Current
- Leading quality team in NCR to ensure alignment with Central Audit teams in Chennai and Coimbatore.
- Establish a quality team of over 200 FTEs through IJP to enhance coding services.
- Identified training areas to address knowledge gaps within coding team, improving deliverable quality.
- Set monthly goals, communicated priorities, and tracked progress to ensure success.
- Coordinated cross-departmental activities for seamless operational execution.
- Monitored daily operations to enforce compliance with company policies and regulations.
- Prepared monthly reports highlighting achievements against established targets.
Assistant Manager Coding Operations
R1
Noida/Hyderabad
09.2022 - 01.2025
- Handling coding teams working on different coding specialties (Same Day Surgery, Emergency Department, Profee Coding, Ancillary Coding, Wound Care and Coding Denials).
- Helped senior management plan and carry out daily operations and meet key objectives.
- Job responsibilities include managing production and quality metrics interacting with onshore coding managers, maintaining client SLAs, onboarding new associates as per business requirements, getting their training.
- Planning and utilizing resources according to the client requirements to meet the production SLA.
- Designing and maintaining effective and efficient process specific to the requirements of different clients.
- Scheduled weekly/monthly projects, anticipating timelines for milestones and completion dates.
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfillment of organizational objectives.
- Supervised and delegated tasks to employees to meet key productivity targets.
- Maintained positive, professional working environment to optimize staff and customer satisfaction.
- Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
Manager Coding
Kozent Tech
Noida/Hyderabad
11.2021 - 09.2022
- Job responsibilities included interacting with existing clients and working with the onshore sales team interacting with new clients for coding and their onboarding and maintaining long term business with them.
- Designing an effective and efficient process specific to the requirements of different clients.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
Manager Coding
Amedeon Health
Noida
01.2016 - 11.2021
- Strong attention to detail and a keen eye for projects that need attention.
- Open-minded and humble, leading to great collaborations.
- Excellent interpersonal communication skills.
- Responsibilities include assigning work to the team, coordinating with vendors and clients.
- Maintaining quality and on time deliverability of the team.
- Educating the team on the areas they require improvement.
- Coordinating with the billing and AR teams.
- Also handling the operations of the office for both the day and night shifts.
- Help the teams coordinate effectively in order to help the clients getting their reimbursement effectively.
Senior Medical Coder
ELI Global
Faridabad
06.2016 - 12.2016
- Worked well independently and with the team to solve problems.
- Responsibilities included checking auto coded files of ophthalmology, coding surgery files, managing a group of coders in the morning shift (handling the production and other responsibilities).
- Maintained an eagerness to add to my knowledge and skills.
Senior Medical Coder
ACS Global Tech. Solutions Pvt. Ltd
Noida
04.2014 - 06.2016
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- My job responsibilities here involve coding outpatient surgery reports, Emergency Department reports, and handling coding denials.
- Mentoring aspiring coders on coding, preparing and maintaining reports in MS Excel as required by the management.
- I was additionally given the responsibility of training 10 freshers by the company which I met successfully.
- The full batch has now moved into production and are doing great on the floor in the time frame set by the management.
- Preparing power point presentations for training and informational purpose for the client and organization.
Senior Coding Analyst
Accretive Health
Noida
01.2011 - 04.2014
- My job responsibilities here involved handling coding denials of all coding specialties, providing research insight to the AR and billing teams to resolve the denials and reduce their occurrence.
- Preparing and maintaining reports in MS Excel as required by the management.
Medical Coder
MD everywhere Pvt. Ltd
Noida
08.2008 - 01.2011
- Handling radiology clients independently.
- Working on interventional radiology, coding denials and same day surgery clients as an independent contributor.
Medical Coder
Infrahealth group of companies
Noida
01.2008 - 08.2008
- My job responsibilities here involved coding outpatient surgery reports, radiology, emergency department reports, and handling coding denials.
Education
Lean Six Sigma Green Belt -
Exemplar Global
01.2019
Lean Six Sigma Yellow Belt -
Exemplar Global
01.2019
MBA - International Business
Alagappa University
06.2013
ICD-10 proficiency -
AAPC
01.2013
COC -
AAPC
01.2009
B. Com -
University of Delhi
Skills
- Fast learner
- Highly motivated
- Analytical thinking
- Management Skills
- Critical thinking and problem-solving
- Time Management
- Communication Skills
- Adaptability
- Ability to multitask
- Calm under pressure
- Team leadership
- Well-organized
- Compliance
- Recruitment and hiring
- Confident
- Quality focused
- Customer relationship building
- Competitor analysis
- Coding compliance
- Quality management
- Data analysis
Affiliations
Member of AAPC
Certification
- COC certified
- Lean Six Sigma Green Belt certified
Accomplishments
Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of work as per SLA.
References
- Partha Sarthi Majumder, GeBBS India, parthosmajumder@gmail.com, 9820110273
- Sachin Gupta, Corrohealth, sachin.gupta14@hotmail.com, 9811471552
Languages
- Hindi
- English
Timeline
Deputy Manager, Coding Services
Corro Health
01.2025 - Current
Assistant Manager Coding Operations
R1
09.2022 - 01.2025
Manager Coding
Kozent Tech
11.2021 - 09.2022
Senior Medical Coder
ELI Global
06.2016 - 12.2016
Manager Coding
Amedeon Health
01.2016 - 11.2021
Senior Medical Coder
ACS Global Tech. Solutions Pvt. Ltd
04.2014 - 06.2016
Senior Coding Analyst
Accretive Health
01.2011 - 04.2014
Medical Coder
MD everywhere Pvt. Ltd
08.2008 - 01.2011
Medical Coder
Infrahealth group of companies
01.2008 - 08.2008
Lean Six Sigma Green Belt -
Exemplar Global
Lean Six Sigma Yellow Belt -
Exemplar Global
MBA - International Business
Alagappa University
ICD-10 proficiency -
AAPC
COC -
AAPC
B. Com -
University of Delhi
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