Sudipa Prusty
HYDERABAD
Summary
Driven professional with a background in banking. Possess strong knowledge of financial products and services, regulatory requirements, and customer service principles. Confident in decision-making abilities, risk management skills, and ability to build relationships with clients. Previous work made a significant impact on customer satisfaction levels and operational efficiency at previous institutions.
Overview
3
3
years of professional experience
Work History
ELITE BANKER
IDFC FIRST BANK
HYDERABAD
08.2024 - Current
- Managing wealth and HNI clients by providing them with the utmost service and cross-selling all banking products.
- Conducted financial analysis to assess loan eligibility and risk factors, contributing to informed lending decisions.
- I settled the service request that the customer raised.
- Analyzed the customer's financial information to determine the best banking products for them.
Relationship Manager
ICICI BANK
HYDERABAD
04.2023 - 07.2024
- Successfully managed relationships with a diverse portfolio of salary-segment customers.
- Regularly updated and maintained customer information in the CRM system for accurate tracking and follow-ups.
- Built a strong rapport with clients by understanding their financial needs and tailoring product recommendations.
- Utilized CRM, FCRM, MS Excel, and Genesis to streamline customer interactions and enhance sales processes.
- Consistently exceeded sales targets by effectively pitching and promoting a range of banking products, and cross-sold appropriate products accordingly.
- Advised customers on potential banking options based on their financial goals.
- Assisted customers in enrolling for online banking services.
- Analyzed customer data to identify trends and opportunities for sales growth.
US IT RECRUITER
DHAL INFORMATION PVT LTD
BHUBANESWAR
06.2022 - 12.2022
- Experience in the entire recruiting lifecycle, from obtaining the job opening, researching the opening, sourcing the candidate, prescreening, providing feedback, negotiating, closing the hire, and maintaining the candidate in the position.
- I am working as a recruiter and sourcing resumes from various portals, such as Monster, Dice, Indeed, LinkedIn, etc.
- I am responsible for sourcing and submitting the right candidates, as per the job description provided by the client.
- Responsible for formatting resumes after validating the candidate’s information required by the client.
- Posting job descriptions to relevant media platforms.
- Screening applicants for competency with the job requirements.
- Attending regular basis vendor calls to get updates from the clients.
- Arranging telephone, video, or in-person interviews.
- Presenting the resumes of the most suitable candidates to the hiring manager.
- Offering job positions and completing the relevant paperwork.
- Keeping track of all applicants, as well as keeping applicants informed on the application process, and handling the clients: TCS, Hexaware, Nagarro, and Modis.
Education
Post Graduate Diploma in Banking - Banking And Finance
Manipal Academy of Banking
Bangalore03-2023
MBA -
GIET University
Gunupur05-2022
BBA -
U.N Auto. College of Science And Technology
Adaspur,cuttack06-2019
High School Diploma -
V.N Auto College
Jajpur 06-2016
GED -
Stewart School
Sukinda, Jajpur08-2014
Skills
- Interpersonal Communication
- Team management
- Leadership
- Time management
- Basic MS Office
- Incident management
- Product promotion
- Cross-selling and partner referrals
- Prospect calling
- Customer relationship management
- Follow-up skills
- Customer service
Languages
English
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Odia
Intermediate (B1)
B1
Timeline
ELITE BANKER
IDFC FIRST BANK
08.2024 - Current
Relationship Manager
ICICI BANK
04.2023 - 07.2024
US IT RECRUITER
DHAL INFORMATION PVT LTD
06.2022 - 12.2022
Post Graduate Diploma in Banking - Banking And Finance
Manipal Academy of Banking
MBA -
GIET University
BBA -
U.N Auto. College of Science And Technology
High School Diploma -
V.N Auto College
GED -
Stewart School
Similar Profiles
AYUSHI BANSALAYUSHI BANSAL
Acquisition Manager at IDFC First BANK, IDFC BankAcquisition Manager at IDFC First BANK, IDFC Bank
VISHAL A THAKARE VISHAL A THAKARE null
Senior Sales Officer at IDFC First Bank (IDFC FIRST BHARAT)Senior Sales Officer at IDFC First Bank (IDFC FIRST BHARAT)
VAJEED GAFUR SHAIKHVAJEED GAFUR SHAIKH
RM-BB ( BSM ) at IDFC FIRST BANKRM-BB ( BSM ) at IDFC FIRST BANK