Sudipta Baroi
Bathubasti, Sri Vijayapuram
Summary
Detail-oriented Front-Office and Patient Management professional with expertise in patient reception, accurate registration, and billing operations. Managed patient interactions and streamlined report delivery while ensuring compliance with laboratory protocols in sample handling and preparation. Committed to enhancing patient experiences and supporting laboratory efficiency through diligent organizational skills.
Overview
2
2
years of professional experience
Work History
Lab Attendant & Receptionist
Lab Attendant & Receptionist
Billiground
08.2022 - 11.2024
- Front-Office & Patient Management
- Reception: Act as the first point of contact; greet patients, answer phone inquiries, and manage the waiting area.
- Registration: Accurate entry of patient demographics and test requirements into the Laboratory Information System (LIS).
- Billing: Managed cash and digital transactions, issued receipts, and clarified test pricing and insurance coverage to patients.
- Report Delivery: Coordinate the distribution of digital or physical test results to patients and doctors.
- 2. Laboratory Support & Pre-Analytics
- Sample Handling: Assist in receiving, barcoding, and organizing blood, urine, or other biological samples.
- Preparation: Prepare slides, centrifuge samples (under supervision), and ensure all containers are sterile and ready for use.
- Logistics: Coordinated packing and tracking of samples sent to external reference labs, ensuring accurate and timely delivery.
- Inventory: Monitor stock levels for both office supplies (paper, toner) and lab consumables (vacutainers, swabs, reagents).
- 3. Maintenance & Safety
- Sanitization: Maintain a clinical level of cleanliness at the reception desk and in the basic lab prep areas.
- Waste Management: Ensure proper disposal of biohazardous waste according to safety protocols
Lab Attendant & Receptionist
Lab Attendant
Billiground
08.2022 - 11.2024
- Front-Office & Patient Management
Reception: Act as the first point of contact; greet patients, answer phone inquiries, and manage the waiting area.- Registered patient demographics and test requirements into Laboratory Information System (LIS) to ensure accurate data for testing.
- Processed cash and digital transactions, issued receipts, and clarified test pricing or insurance coverage to facilitate patient understanding.
Report Delivery: Coordinate the distribution of digital or physical test results to patients and doctors.
2. Laboratory Support & Pre-Analytics
Sample Handling: Assist in receiving, barcoding, and organizing blood, urine, or other biological samples.
Preparation: Prepare slides, centrifuge samples (under supervision), and ensure all containers are sterile and ready for use.- Packed and tracked samples sent to external reference labs, ensuring timely delivery and compliance with submission protocols.
Inventory: Monitor stock levels for both office supplies (paper, toner) and lab consumables (vacutainers, swabs, reagents).
3. Maintenance & Safety
Sanitization: Maintain a clinical level of cleanliness at the reception desk and in the basic lab prep areas.
Waste Management: Ensure proper disposal of biohazardous waste according to safety protocols
Lab Attendant & Receptionist
Lab Attendant & Receptionist
Billiground
08.2022 - 11.2024
- Front-Office & Patient Management
Reception: Act as the first point of contact; greet patients, answer phone inquiries, and manage the waiting area.
Registration: Accurate entry of patient demographics and test requirements into the Laboratory Information System (LIS).
Billing: Handle cash and digital transactions, issue receipts, and explain test pricing or insurance coverage.
Report Delivery: Coordinate the distribution of digital or physical test results to patients and doctors.
2. Laboratory Support & Pre-Analytics
Sample Handling: Assist in receiving, barcoding, and organizing blood, urine, or other biological samples.
Preparation: Prepare slides, centrifuge samples (under supervision), and ensure all containers are sterile and ready for use.
Logistics: Pack and track samples being sent to external reference labs.
Inventory: Monitor stock levels for both office supplies (paper, toner) and lab consumables (vacutainers, swabs, reagents).
3. Maintenance & Safety
Sanitization: Maintain a clinical level of cleanliness at the reception desk and in the basic lab prep areas.
Waste Management: Ensure proper disposal of biohazardous waste according to safety protocols- Completed all necessary forms accurately before submitting them for processing.
Education
PM Shir Govt Senior Secondary School Swadeshnagar
Billiground, Andaman and Nicobar IslandsSkills
- Sample collection preparation
- Data Record
- Patient Management Reception
- Time management
Languages
Bengali
First Language
Hindi
Elementary (A2)
A2
English
Advanced (C1)
C1
Timeline
Lab Attendant & Receptionist
Lab Attendant & Receptionist
08.2022 - 11.2024
Lab Attendant & Receptionist
Lab Attendant
08.2022 - 11.2024
Lab Attendant & Receptionist
Lab Attendant & Receptionist
08.2022 - 11.2024
PM Shir Govt Senior Secondary School Swadeshnagar