Sudipta Biswal

Presently working as Sales Representative Personal Loan with FINMART for ENBD Bank, Direct channel.

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Attended trade shows to represent company products, generate leads, and network with potential clients.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Got an increment in just 3 months post joining FINMART for dedication, hard work and achieving sales target assigned.
• Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
• Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.

• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Cross sell assets and fee products
• Follow the Various internal guidelines and procedures of the bank
• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
• Presented sales, revenue and CASA reports to management teams
• Created and delivered presentations to decision Makers, leading to a 27% improvement over lead conversion
• Grew sales 80% by devising strategic promotional plans capitalizing on changing market conditions
• Rose to the top 5% of the company within a short Period by leveraging creative and persuasive strategic to convert inbound calls into profitable transactions
• Worked closely with the marketing department to drive brand presence and increase sales by creating suitable marketing materials
• Manage all accounts personally through constant contact to resolve issues with quarries
• Meet deadlines and objectives required by customers for cross selling banking products roll-out schedules through organizational and communication skills.
• Developed strong client relationships for repeat business and increased referrals.

• Continuous improvement and change management mindset, questioning conventional ways of managing 100% business and driving change to improve processes executed Customer transaction and Sales
• Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability
• Managed and opened over 500 checking, saving and line of credit accounts
• Delivered exceptional experience and maintained productive relationships with area small businesses
• Performed banking, business administration and financial tasks to guarantee five-star service for clients
• Contributed to entire product sales, internal and external account reviews.
• Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
• Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
• Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.

• Strengthened academic operations by aligning processes to capitalize on new educational trends
• Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitments and retain diverse student body
• Increased school registrations over 90% with improved promotional approaches, outreach strategies and parent engagement plans
• Optimized classroom transitions while encouraging and reinforcing student instruction and liaising with administration department leaders.

• Learned and applied preferred systems for scheduling, purchasing and problem-solving
• Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources
• Prepare quarterly academic reports for student surveys
• Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
• Managed 20 employees with continuous coaching and Mentoring.
• Accomplished multiple tasks within established timeframes.

• Assessed student interests and skills and provided strategic information about pursuing suitable courses
• Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents
• Regularly met with enrolled 15 students to confirm success and identify problem areas
• Reviewed admissions applications and evaluated student credentials.
• Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
• Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.