Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sudipta Mitra

Sudipta Mitra

Bangalore

Summary

Accomplished Project Manager offering 17 years of experience in IT industry. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

16
16
years of professional experience
8
8
Certifications

Work History

Principal Technical Project Manager

TTECDIGITAL
04.2022
  • Project Manager – CIO Network Engineering Programs: CX and Contact Center

Project Lead

NTT Global (Formally known as Dimension Data)
07.2019 - 04.2022
  • Project Manager – CIO Network Engineering Programs: CX and Contact Center

Senior Consultant & Project Lead

British Telecom
12.2016 - 07.2019
  • Senior Consultant & Project Lead (Telecom)

Senior Consultant

Cognizant Technology Solutions
09.2015 - 12.2016
  • Senior Consultant (Telecom)

Senior System Integration Engineer

Wipro InfoTech
02.2008 - 09.2015
  • Senior Engineer

Team Lead

Network Solution Pvt. Ltd. (An IBM Company)
03.2007 - 02.2008
  • Senior Engineer-> Team Lead

Senior Engineer

Wipro Infotech (Partner Payroll)
02.2006 - 03.2007
  • Senior Engineer

Education

B.Tech - Computer Science and Engineering

West Bengal University of Technology

Skills

IP Telephony

Contact Centre / Call Centre Solutions

Converged/Unified Communication

Cisco

Avaya

Nortel

Verint

NICE

SCRUM Master

Agile Methodology

Solution Architect

Technical Manager

Implementation Lead

Project Manager

Transition

Consulting

Auditing

Banking

Telecom Service Providers

Manufacturing/Production

Emergency Care Centers

Metro Line Communication

Wipro Basic Training Program

Nortel Voice Products

Networking Concepts

Verint Training

IT Inventory Management

Grasping New Technical Concepts

WFO Solution

WFM Solution

Speech (Text and Voice)

Face-to-face Solution

Mobile Gateway Solution

Avaya Solution

NICE Solution

Genesys Solution

Jira

MS Project

Certification

PMI-Agile Certified Practitioner, PMI-ACP, 3133509

Timeline

Principal Technical Project Manager

TTECDIGITAL
04.2022

Project Lead

NTT Global (Formally known as Dimension Data)
07.2019 - 04.2022

Senior Consultant & Project Lead

British Telecom
12.2016 - 07.2019

Senior Consultant

Cognizant Technology Solutions
09.2015 - 12.2016

Senior System Integration Engineer

Wipro InfoTech
02.2008 - 09.2015

Team Lead

Network Solution Pvt. Ltd. (An IBM Company)
03.2007 - 02.2008

Senior Engineer

Wipro Infotech (Partner Payroll)
02.2006 - 03.2007

B.Tech - Computer Science and Engineering

West Bengal University of Technology
Sudipta Mitra