SUDIPTA SENGUPTA
Assistant Manager IT
Bangalore
Summary
I envision myself as a successful IT professional contributing my efforts in making comprehensive solutions along with planning, development and strategic implementation. To achieve excellence by working in a congenial team oriented scenario which would provide me with job satisfaction through challenging and intellectually stimulating work, along with good growth prospects in synchronization with high growth of the firm.
Overview
3
3
Certifications
3
3
Languages
Work History
Assistant Manager IT
ETC Management Service PVT LTD
- Working with Cisco Switch SG-500 and Cisco ISR Router (1900,2900,3900 and 4000 Series)
- Citrix VDI and XenApp, Xendesktop, NetScaler Configuration
- Working with Firewall (Cisco Meraki MX-68,84and 64, Dell SonicWALL -TZ-600, Fortinet)
- Working with Access point Cisco Meraki MR-32 and 42 series
- Working with Cisco Meraki Switch (MS-250-48,MS-210 and MS 120)
- Installation and troubleshooting configuration of WAN
- Link failover and redundancy configuration
- Creating and Configure VLAN
- Creating IPSEC, GRE tunnels and VPN configuration for remote support
- Taking backup of Switch and ISO router with TFTP server
- DHCP scope creation on L3 device
- Monitoring bandwidth and health with NetFlow analyzer of ManageEngine
- Coordinate with ISP vendor for connectivity issues on ISP end
- Working with Zscaler Proxy technologies application policies including content filtering
- SSL inspection configuration maintain on Zscaler Proxy
- Implement ACL and set rules, filter on specific ports,IPaddress
- Maintain Virtual appliances on AWS cloud Like Netscaler and XenApp
- Implement NAT policy on NAT server hosted on AWS cloud
- NetScaler Migration
- NetScaler App migration
- Cisco Router configuration and configuration of load balancing; tunnel; create access control according to the process requirements
- CISCO Meraki configuration
- Configurations of Site and trust on Active Directory Between two sites
- Configurations of INTUNE policies on Microsoft Azure AD
- Single Sign on setup with the AD Connect tools.
Lead IT (Citrix Engineer)
Aegis LTD (Essar Group)
- As a member of Pan India Central Team, I am responsible for Installation, upgrade, implementation and maintenance of 300+ Windows and Citrix Servers on virtualised environment with redundancy setup
- Handling of Citrix Xenapp servers installation and configuration
- Publishing of application or shared hosted desktop according to Customer requirement
- Responsible for installation & administration of Xenapp Server 6.5 Publishing Applications on Web interface, Xenapp load balancing, load management and Farm management, Provisioning servers & Desktop Deliver consoles
- Managing and monitoring of the entire server’s health through Edge Sight Server
- End point monitoring through Citrix App Center and XD through Desktop Director
- Managing & monitoring hot fixes and patches for Xenapp and Windows Server 2008R2/ 2008R1/ 2003
- Provisioning of Application, software & storage as service to end Clients and management of Servers in the Farm
- Handled migration of 10000+ nodes from Physical environment to Virtual Infrastructure
- Management of Group Policy and Active Directory governing user Roaming Profile and Application behavior
- NT ID management like Creation, Deletion & Modification on Active Directory and GP management controls as per the business requirement
- Creating, managing shared folders along with delegation of access rights as per process requirement
- Disk Quota management on monthly basis for share drive
- Updating server computer through Wsus patch management and enforce the policy where VM not updated
- Implementation & management of governing policy for data security, user interface and application access control
- Management of Project Documents, Knowledge Bank, Indexing Known Issues for Analysis of software & platform behavior in Virtualized environment based on ITIL Guidelines
- Handled customer requirements as per Change Management Systems and Problem Management Systems while managing technical impact on core Infrastructure
- Designing, Implementation and management of Virtual environment as per the Business and Client requirement
- Participate in 24/7 support including weekend system prep and on-call rotations as needed
- Coordination with Team and ensure service to be delivered as per SLA.
Asmi Technologies Pvt Ltd
- Design and Implemented small office network with Windows 2003 Server
- Implemented Group Policies as per Client Requirement
- Maintaining server backups on DLT tape on daily, weekly& monthly basis
- Managing and configuring CISCO Switches as per requirement.
Technical Support Engineer
MICROLAND LIMITED
08.2024
- Project: FIRST SOURCE SOLUTIONS LIMITED, Kolkata
- Troubleshooting of Active Directory Users & computers in Windows 2000 Server-Creation of users in domain
- Configuration & Troubleshooting of roaming profile for domain users
- Configuration of desktops in domain/workgroup- Managing over 100 desktops in different domains
- Maintaining server backups on DLT tape on daily, weekly& monthly basis
- Troubleshooting of Email Client Outlook 2003 through POP3 & Exchange server mode
- Creation of batch file for implementing security patches in desktops & servers
- Ghosting of desktops with ghost32
- Installation & Configuration of LaserJet DeskJet and Network printer
- Monitoring deployment of antivirus on all desktops & Laptops
- Installation of front-end software as per user requirements
- Vendor Escalation
- Asset Management & Inventory
- Configuration & troubleshooting of Avaya 4600 series VOIP (Voice over IP) phone
- Configuration & troubleshooting of CITRIX application in desktops
- Configuration & troubleshooting of Neoware & HCL thin clients.
Atcis Technology Pvt Ltd
04.2014
- Maintaining Dell SonicWALL firewall
- Taking Backup of Cisco Switches
- Link failover and redundancy configuration
- Configuration of IPSEC tunnels and VPN
- Monitoring Network Devices with ManageEngine
- Configuration & troubleshooting of Avaya 4600 series VOIP (Voice over IP) phone
- Configuration & troubleshooting of CITRIX application in desktops
- Creating and Configure VLAN
- From VAM Servers Variant application call recording monitoring
- Check the Channel Mapping Status on VAM Servers
- Variant application installation and Trouble Shooting
- Avaya Phones Firmware update through TFTP Server
- If require Group Policy Access modification has been as per instruction of InfoSec Team
- Review the user access policy rights and access rights during audit
- DNS&DHCP Server Configuration
- Citrix Xenapp VM creation and application Publishing
- User Roaming Profile Creation for Citrix Xenapp/Xendesktop
- Drishti Server Configuration and creation of user ID
- Management of Group Policy and Active Directory governing user Roaming Profile and Application behavior
- NT ID management like Creation, Deletion & Modification on Active Directory and GP management controls as per the business requirement
- Creating, managing shared folders along with delegation of access rights as per process requirement
- Disk Quota management on monthly basis for share drive
- Updating server computer through Wsus patch management and enforce the policy where VM not updated
- Implementation & management of governing policy for data security, user interface and application access control
- Coordinate with InfoSec team for IT audit
- Management of Project Documents, Knowledge Bank, Indexing Known Issues for Analysis of software & platform behavior in Virtualized environment based on ITIL Guidelines
- Handled customer requirements as per Change Management Systems and Problem Management Systems while managing technical impact on core Infrastructure
- Designing, Implementation and management of Virtual environment as per the Business and Client requirement
- Participate in 24/7 support including weekend system prep and on-call rotations as needed
- Coordination with Team and ensure service to be delivered as per SLA.
Intec Infonet Pvt Ltd
01.2024 - 05.2024
- Project: ONGC Sivsagar and Nazira
- Installation, configuration of Cisco router 2600, 3500 series
- Installation, configuration of Cisco 2950 series switches
- Knowledge and experience using Routed Protocols: TCP/IP, IPX/SPX, and Routing Protocols: RIP, IGRP, EIGRP, and OSPF
- Experience with different Wide Area Networking media and line encapsulations: Frame Relay, ISDN BRI, T1/E1, CSU/DSU, Synchronous Serial, HDLC and PPP
- Advanced Router/Switch knowledge such as managing and configuring boot image files, creating and configuring VLANS, and writing Access Control Lists for security purposes
- Deployment of OS images using Norton Ghost
- Software Deployments using Group policy
- Implementation of RAID using Windows 2003 Server
- Manage and maintain user account, user profiles, group policies, disk quota, password policies, file permission and registry
- Installing Win XP/2003 Servers Using RIS,RIPPREP and SYSPREP
- Planning & configuration of a two-node cluster supporting DHCP using the Clustering Service.
Education
Bachelor of Science -
Skills
AWS Administrator
undefinedCertification
CCNA
Contact Number
9036035589
Personal Information
Date of Birth: 12/15/81
Timeline
Technical Support Engineer
MICROLAND LIMITED
08.2024
Intec Infonet Pvt Ltd
01.2024 - 05.2024
Atcis Technology Pvt Ltd
04.2014
Assistant Manager IT
ETC Management Service PVT LTD
Lead IT (Citrix Engineer)
Aegis LTD (Essar Group)
Asmi Technologies Pvt Ltd
Bachelor of Science -
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