Sudipto Mitra
Bangalore
Summary
Change and Learning Management Leader with 15 years of overall experience in driving organizational change, enhancing learning initiatives, and fostering a culture of continuous improvement. Proven track record in leading cross-functional teams, implementing innovative strategies, and achieving measurable outcomes.
Overview
18
18
years of professional experience
Work History
Global HR Program Lead
Accenture
Bangalore
08.2023 - Current
- Led change management initiatives to foster organizational transformation.
- Designed and implemented learning and development programs to enhance employee skills and foster continuous improvement.
- Partnered with senior leadership to align change and learning strategies with overarching business goals.
- Led cross-functional teams to deliver impactful projects within established timelines and budgets.
- Conducted needs assessments to evaluate and improve current processes.
- Executed employee development initiatives in line with organizational changes.
- Organized skill-building programs aimed at boosting performance.
- Worked with stakeholders to create and implement change management plans and communication strategies.
- Assessed the effectiveness of learning initiatives and identified areas for improvement.
Associate Vice President - Learning Solutions
Jana Small Finance Bank
Bangalore
01.2018 - 07.2021
- Identified training needs for employees in banking operations, including digital payments, mobile banking, wealth management tools, and other financial products and services.
- Developed a comprehensive curriculum featuring training modules on financial technology trends, regulatory compliance, product development, and customer experience.
- Defined organizational structure, including roles and responsibilities, reporting structures, and key performance indicators. Assessed necessary skills and expertise required for each role and developed an onboarding plan to build a high-performing team.
Learning and Development Manager
EON Learning
Bangalore
07.2016 - 12.2017
- Liaised between AEON Learning and universities, corporate houses, to deliver tailored learning solutions.
- Led the faculty team in deploying live classroom sessions via virtual meetings and webinars for over 10,000 students.
- Designed a student engagement model utilizing blogs, mailers, discussion forums, open houses, newsletters, and more.
- Researched and conceptualized knowledge capsules for students on the learning management system (LMS).
- Analyzed training effectiveness through surveys, app usage reports, and portal usage data.
Project Lead - Global L&D
Axa Business Services
Bangalore
09.2013 - 07.2016
- Managed client relationships to understand program context and client needs, designing tailored learning solutions.
- Oversaw training and development programs in collaboration with leadership, aligned with AXA University's strategy and vision.
- Planned, created, and implemented annual training courses and materials for AXA University.
- Conducted cost and budget analysis for learning initiatives.
- Supported Group-level executive education programs for senior executives, managers, and high-potential talent in the European region.
- Ensured participants' logistical and regulatory requirements, including case study copyrights, attendance sheets, entity invoicing, and vocational training agreements.
L&D Analyst
Accenture
Bangalore
06.2011 - 09.2013
- Conducted thorough needs assessments to identify skill gaps and training requirements across departments.
- Analyzed training data and feedback to evaluate the effectiveness of training programs, and identify areas for improvement.
- Managed and maintained the Learning Management System (LMS), ensuring course availability and accessibility.
- Collaborated with department heads and subject matter experts to ensure that training content was relevant and up-to-date.
- Monitored key performance indicators to measure the impact of training initiatives on employee performance and productivity.
- Created and maintained detailed training documentation, including manuals, guides, and instructional materials.
Subject Matter Expert
Wipro
Kolkata
11.2006 - 05.2011
- Conducted process and soft skills training sessions to enhance employee competencies.
- Ensured quality assurance by monitoring and evaluating training effectiveness.
- Managed escalation processes to resolve issues and improve overall performance.
Education
MBA - HR And Project Management
Alliance Business School
Bangalore12-2014
Bachelor of Arts -
Scottish Church College
KolkataSkills
- Analytical and critical thinking
- Flexible and adaptable
- Teamwork and collaboration
- Self-Directed
- Relationship building
- Content creation
- Proficient in authoring tools (Articulate 360, Captivate, Vyond, Canva)
Timeline
Global HR Program Lead
Accenture
08.2023 - Current
Associate Vice President - Learning Solutions
Jana Small Finance Bank
01.2018 - 07.2021
Learning and Development Manager
EON Learning
07.2016 - 12.2017
Project Lead - Global L&D
Axa Business Services
09.2013 - 07.2016
L&D Analyst
Accenture
06.2011 - 09.2013
Subject Matter Expert
Wipro
11.2006 - 05.2011
MBA - HR And Project Management
Alliance Business School
Bachelor of Arts -
Scottish Church College