SUDXX CH. XXX
Summary
Result-oriented strategic Human Resources and Organizational Development professional with over 17+ years of experience in all aspects of human resources management. Skilled in developing and executing HR strategies and streamline business operations. An inquisitive and exploratory attitude adds to my immense potential for innovation that exists in the fields of Human Resource Management, General Administration and Consulting Services. Proficient in managing modern HR systems and deft in maintaining amicable employee relations by building a strong culture and imbibing the values of the organization. A dynamic go-getter with abilities in driving efforts towards the achievement of the organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Consultant – Human Resources
Organization 1
04.2018 - Current
- Conducted organizational assessments and provided recommendations on structure, culture, and performance, which led to measurable improvements in employee productivity and morale
- Implemented organizational development plans by designing and executing Business and HR strategies aligning to the overall business objective for various clients, resulting into enhanced organizational effectiveness, create responsive organizational culture and increased employee engagement and retention
- Have set up the foundation for HR interventions, viz
- Hiring, Development, PMS, Career and Succession planning, which helped in attracting and retaining top talent
- Managed the appraisal process across the levels and established a framework such as a balanced scorecard and 360 degrees to substantiate the performance appraisal system linked to reward management with an outcome of enhanced performance output across levels
- Identified training needs across levels through the mapping of skills required for various positions and analysis of the existing level of competencies
- Conceptualized and developed training and development initiatives resulting into capability building and quality enhancement
- Designed and implemented policies, processes and systems for entire employee life cycle management
- Conducted HR analytics to measure the effectiveness of HR programs, utilizing data to inform decision-making and adjust strategies as needed
- Led and managed a maximum team size of 6 HR professionals
Associate Manager – Human Resources
Organization 2
04.2013 - 04.2018
- Supported HR functions, primarily focused on Performance Management, Training and Development, Employee Relations, Talent Engagement, Reward & Recognition, Audit & Certification (ISO, CMMI), Compensation & Benefits, Policies & Processes and MIS for a workforce of over 500 employees
- Designed orientation programs that improved new hire integration and reduced onboarding time
- Spearheaded the performance management process, including goal setting, performance reviews, and feedback sessions, resulting in engaged review mechanism and improved employee performance scores
- Established employee engagement initiatives and recognition programs, which contributed to increase in employee satisfaction scores
- Worked to revamp the compensation structure, aligning pay with market standards and increasing employee retention
- Led the implementation of an HRIS system, automating HR processes and reducing administrative tasks by 30%
- Conducted exit interviews and analyzed feedback to identify trends, which helped refine retention strategies and improve workplace culture
- Conducted internal audits for ISO 9001 and CMMI Level 3 compliance, ensuring consistent adherence to quality standards and best practices
- Led and managed a maximum team size of 4 HR professionals
- Overall HR strategies and improved work culture helped to reduce the employee turnover by 6-8%
Assistant Manager – Human Resources
Organization 3
12.2011 - 04.2013
Jr. Officer – Human Resources
Organization 4
03.2008 - 12.2011
Executive – Sourcing and Hiring
Organization 5
02.2007 - 03.2008
Executive – Quality Sales Verification
Organization 6
10.2004 - 02.2007
Customer Representative Executive
Organization 7
12.2003 - 06.2004
Education
Master’s in Business Administration - Human Resource Development
XXXXXX Institute of Management Studies & Research
01.2012
Bachelor’s Degree - Commerce
University of XXXXXX
01.2003
Skills
- Strategic HR Management
- Performance Management
- Change Management
- Organizational Development
- Training & Development
- HRIS Implementation
- Talent Management
- HR Consulting
- HR Analytics & Metrics
- Audit (ISO / CMMI)
- Employee Engagement & Culture Building
- Statutory Compliance
- Employee Relations & Conflict Resolution
- MS Office
- Power BI
Certification
- Certification on Balanced Scorecard (CBSC)
- Certification on Compensation and Benefits (CCBP)
- Certification on Human Capital Analytic and Metrics Professional (CHAMP)
- Certification on Business Analyst using Power BI
- Certificate of Qualification as ‘Internal Auditor’ for ISO 27001-2013
References
Available upon request.
Keyhighlights
- Promotion within the first year of appraisal with both recent organizations.
- Recognized as Best team performer (2017-18).
- Recognized as efficient performer and bagged double increment in the same year (2015-16).
- Certificate for successfully representing ‘Organizational Training’ in CMMI reappraisal process.
Areasofstrengthandexpertise
- Strategic HR Management
- Performance Management
- Change Management
- Organizational Development
- Training & Development
- HRIS Implementation
- Talent Management
- HR Consulting
- HR Analytics & Metrics
- Audit (ISO / CMMI)
- Employee Engagement & Culture Building
- Statutory Compliance
- Employee Relations & Conflict Resolution
Timeline
Senior Consultant – Human Resources
Organization 1
04.2018 - Current
Associate Manager – Human Resources
Organization 2
04.2013 - 04.2018
Assistant Manager – Human Resources
Organization 3
12.2011 - 04.2013
Jr. Officer – Human Resources
Organization 4
03.2008 - 12.2011
Executive – Sourcing and Hiring
Organization 5
02.2007 - 03.2008
Executive – Quality Sales Verification
Organization 6
10.2004 - 02.2007
Customer Representative Executive
Organization 7
12.2003 - 06.2004
Master’s in Business Administration - Human Resource Development
XXXXXX Institute of Management Studies & Research
Bachelor’s Degree - Commerce
University of XXXXXX
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