Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
Generic

Suejung Rhee

Greenfield,IN

Summary

Dynamic professional with over 7 years of experience as a Private Nanny at Care.com Inc., specializing in relationship building and comprehensive infant care. Expertise in enhancing patient satisfaction as a Patient Care Coordinator through optimized appointment scheduling and meticulous data management. Renowned for exceptional organizational skills and effective communication, thriving in diverse environments while fostering positive interactions and ensuring seamless operations. Committed to delivering high-quality care and support, consistently exceeding expectations in both childcare and patient services.

Overview

24
24
years of professional experience

Work History

Client Care Specialist

Senior Helpers National
08.2025 - Current
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Documented data and completed accurate updates to case records.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Conducted case management activities and services with multidisciplinary team.
  • Provided friendly greeting to visitors and gave knowledgeable and authoritative responses.

Private Nanny

Care.com Inc
07.2009 - 03.2016
  • Provided personalized childcare, fostering developement for 3 families over 7 years.
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, went on outings and read books to young children while also providing an education for older children through homeschool programs.
  • Prepared healthy, age-appropriate snacks and meals.

Patient Care Coordinator

Suncoast Hospice
07.2007 - 03.2009
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
  • Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
  • Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.

Data Entry Clerk

Hit Promotional Products Inc.
08.2003 - 12.2005
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.

Data Entry Clerk

GC Services
05.2001 - 04.2003
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Contributed to improved data management supporting company operations.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Education

High School Diploma -

Sunny Hills High School
Fullerton, CA
06-2000

Skills

  • Customer relations
  • Application processing
  • Document analysis
  • Client interviews
  • In-home assessment
  • Document review
  • Service planning
  • Effective communication

Languages

Korean
Native or Bilingual
Spanish
Limited Working

Timeline

Client Care Specialist

Senior Helpers National
08.2025 - Current

Private Nanny

Care.com Inc
07.2009 - 03.2016

Patient Care Coordinator

Suncoast Hospice
07.2007 - 03.2009

Data Entry Clerk

Hit Promotional Products Inc.
08.2003 - 12.2005

Data Entry Clerk

GC Services
05.2001 - 04.2003

High School Diploma -

Sunny Hills High School

Personal Information

Similar Profiles

CREATE PROFILE
Suejung Rhee