Sufal Ghosh
Kolkata
Summary
Resourceful leader with a successful track record of resolving critical issues in time-sensitive environments. Experienced in building and maintaining talented teams. Highly organized, energetic, and committed to continuous improvements. Motivates staff to work together to achieve targets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Timezone Entertainment Pvt. Ltd
Kolkata
10.2021 - Current
- Directed and supervised a team of 8-10 employees in daily operations.
- Developed and implemented SOP to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted daily briefings and monthly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Achieved more than 85% score in monthly mastery audit from past two year.
- Managed petty cash for departmental expenses.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented cost-cutting measures without compromising quality of services offered.
- Created weekly schedules for store employees according to labor laws and budget constraints.
Stock In-Charge
Timezone Entertainment Pvt. Ltd
Kolkata
09.2019 - Current
- Maintained accurate records of stock levels and product ordering.
- Collaborated with vendors to ensure timely delivery of goods.
- Developed procedures for cycle counting, receiving, shipping, and other related tasks.
- Conducted training on proper inventory management techniques for staff members.
- Created reports detailing current stock levels, future demands, and any necessary adjustments in purchasing policies.
- Managed daily operations within the department including scheduling shifts and assigning tasks.
- Investigated root causes of shortages or overages in order to identify areas for improvement.
- Participated in annual audits of the inventory system by providing relevant documents and information.
- Analyzed data to determine inventory needs and placed orders accordingly.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Track daily required FIFO products and update quantities based on sales, returns, and other transactions.
- Maintain damage and shrinkage as per company tolerance limit with 90% accuracy over the year.
Education
Bachelor of Arts - Journalism & Mass Communication
Mrinalini Dutta Maha Vidyapith
Birati11-2020
Skills
- Staff Management
- Strategic Planning
- Inventory Control
- Operations Management
- Inspirational leadership
- Data Analytics
- EMBED software experience
- Customer Service
- Decision-Making
- Strategic Thinking
Certification
- Karate National Champion.
- Basic computer
Languages
Bengali
First Language
Hindi
Upper Intermediate (B2)
B2
English
Intermediate (B1)
B1
Affiliations
In my free time, I'm passionate about playing sports, exploring exotic locations, and trying thrilling adventures, as well as unwinding with video games, movies, and quality time with loved ones.
Timeline
Supervisor
Timezone Entertainment Pvt. Ltd
10.2021 - Current
Stock In-Charge
Timezone Entertainment Pvt. Ltd
09.2019 - Current
Bachelor of Arts - Journalism & Mass Communication
Mrinalini Dutta Maha Vidyapith
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