Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sufyan Khan

Sufyan Khan

Dubai

Summary

Proven Sales Representative at Samsung Electronics, adept in customer relationship building and complex problem-solving. Increased repeat business through exceptional service and strategic upselling. Skilled in product and service knowledge, with a knack for fostering trust-based relationships, enhancing customer satisfaction, and driving sales growth.

Overview

3
3
years of professional experience

Work History

Sales Representative

Samsung Electronics
12.2023 - 05.2024
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Retail Sales Executive

Vivo Mobile Tech
12.2020 - 11.2022
  • Increased customer satisfaction by resolving issues promptly and professionally.
  • Conducted weekly merchandise audits to maintain accurate inventory records and minimize shrinkage losses.
  • Organized special events to attract new customers and drive store traffic, resulting in higher sales revenue.
  • Supported store management with various administrative tasks such as scheduling, reporting, and tracking sales performance.
  • Led team meetings focused on setting goals, sharing best practices, and offering support for continuous improvement efforts within the store environment.

Education

Bachelor Of Science - Science Education

NAS College
Meerut
06.2020

Skills

  • Product and service knowledge
  • Customer Relations
  • Complex Problem-Solving
  • Prospecting skills
  • Customer Relationship Building
  • Upselling and Cross Selling
  • Relationship Building
  • Interpersonal communication skills

Languages

English
Upper intermediate (B2)
Urdu
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Sales Representative

Samsung Electronics
12.2023 - 05.2024

Retail Sales Executive

Vivo Mobile Tech
12.2020 - 11.2022

Bachelor Of Science - Science Education

NAS College

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Sufyan Khan