Bike Riding
Sufyan Khan
NOC Engineer
New Delhi
Summary
Detail-oriented NOC Engineer with extensive hands-on experience in monitoring, troubleshooting, and supporting enterprise networks at Artel. Proficient in LAN/WAN technologies, VLAN configuration, and firewall monitoring, with robust expertise in incident management and escalation processes. Demonstrated ability to utilize network monitoring tools and ticketing systems effectively to ensure 24/7 uptime and maintain high service availability. Committed to delivering exceptional network performance and reliability through proactive problem-solving and continuous improvement initiatives.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
NOC Engineer
Bharti Airtel
06.2024 - 07.2025
- Installed, configured, and maintained routers, switches, and firewalls.
- Monitored and optimized LAN/WAN networks to ensure minimal downtime.
- Troubleshot network outages, latency issues, and escalated incidents.
- Configured VLANs, IP addressing, and routing protocols (OSPF, BGP, EIGRP).
- Ensured network security by applying firewall policies and access controls.
- Coordinated with vendors and ISP teams to resolve connectivity issues.
- Documented network diagrams, incident reports, and escalation workflows.
Network Support Executive
Securelynkx Network
11.2023 - 05.2024
- Provide L1/L2 support for network-related issues across enterprise clients.
- Troubleshoot routers, switches, leased lines, and firewall-related problems.
- Monitor LAN/WAN connectivity, and escalate critical incidents to higher levels.
- Configure VLANs, IP addresses, and assist in routing protocol support.
- Work with ISP vendors to resolve downtime and link issues.
- Maintain incident logs, escalation reports, and customer communication.
Education
B.Tech - Computer Science
Sanskar Educational Group Ghaziabad
Ghaziabad, India04.2023
12th - PCM
UP School Education Board
Bulandshahr04.2019
10th - PCM
UP School Education Board
Bulandshahr04.2017
Skills
Routing & Switching (Cisco, Juniper,)
LAN/WAN/VPN Configuration
VLANs, STP, OSPF, EIGRP, BGP
undefinedCertification
CCNA Network Bull 11/04/2023 - 29/05/2025
Interests
Traveling to Hills
Timeline
NOC Engineer
Bharti Airtel
06.2024 - 07.2025
Network Support Executive
Securelynkx Network
11.2023 - 05.2024
B.Tech - Computer Science
Sanskar Educational Group Ghaziabad
12th - PCM
UP School Education Board
10th - PCM
UP School Education Board
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