Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Sugan K

Chennai

Summary

Dynamic legal and process improvement professional with a proven track record at Sify Technologies Limited, adept in contract law and MIS tools proficiency. Excelled in streamlining operations, enhancing workflow efficiency by implementing SpotDraft for clearer MSAs, and driving data-driven decisions. Skilled in problem-solving and report generation, significantly improving operational outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Intern

Sify Technologies Limited
Chennai
09.2024 - 10.2024
  • Assisted in drafting, reviewing, and negotiating various types of contracts including service agreements, vendor contracts, and employment agreements.
  • Maintained and organized contract databases, ensuring all documents were up-to-date and easily accessible.
  • Drafted and reviewed Non-Disclosure Agreements (NDAs) to protect confidential information.
  • Coordinated with clients and internal teams to ensure all parties understood the terms and conditions of NDAs.
  • Monitored compliance with NDA terms and managed any amendments or renewals.
  • Utilized SpotDraft to draft, review, and manage various contracts, including Master Service Agreements (MSAs).
  • Created organized filing system for legal documentation.

Achievements:

  • Successfully created concise MSAs using SpotDraft, improving contract clarity and reducing review time.

Process Executive

Optum Health Technology India Pvt Ltd & Episource
Chennai
04.2021 - 07.2024
  • So, we will upload the information of the Client required data in excel format using the Salesforce application
  • Managing and organizing the high-volume data of copy service invoices, nearly 10,000 to 60,000, from Entry to Payment through data-driven software
  • Handled client's escalations through chat and email
  • Provided the daily, weekly, and monthly data report to the client in Excel format through email
  • Downloading the patients' record from the server and allocating the downloaded record to the employees in the team
  • Once the records are updated, then we will look into the approval of the records based on the client approval limit
  • Creating the invoice by updating the receipt given by the client and feeding that information in Salesforce
  • Optimized workflow processes by analyzing and implementing improvements, which led to increased operational efficiency and reduced processing time
  • Coordinated cross-functional teams to streamline project execution, resulting in enhanced collaboration and timely project completion
  • Developed and maintained comprehensive documentation of process procedures and guidelines, facilitating effective training and knowledge transfer within the team

Process Associate

Capgemini - Project HCSC
Chennai
08.2020 - 03.2021
  • Improved process efficiency by identifying and eliminating bottlenecks, resulting in smoother operations and reduced turnaround time
  • Coordinated with team members to ensure accurate and timely completion of tasks, contributing to overall project success
  • Analyzed performance data to identify trends and areas for improvement, implementing changes that enhanced process effectiveness
  • Maintained up-to-date documentation of procedures and workflows, ensuring consistency and adherence to company standards
  • Provided support for process audits and compliance checks, addressing any issues and ensuring alignment with regulatory requirements.

Business Associate & MIS - Executive

Altruist Customer Management India,Pvt.LTD
Chennai
12.2017 - 08.2020
  • Developed and maintained comprehensive reports and dashboards to track business performance, facilitating informed decision-making for management
  • Analyzed and interpreted data to identify trends, forecast future performance, and recommend strategic adjustments to improve business outcomes
  • Coordinated with various departments to gather and validate data, ensuring accuracy and consistency in all management information systems
  • Implemented process improvements in MIS operations, enhancing data processing efficiency and reliability across the organization
  • Provided training and support to team members on MIS tools and best practices, contributing to increased proficiency and productivity within the department.

Education

Bachelor of Laws (LLB) -

K.K.C. College of Law
Andhra Pradesh, India
06.2024

Bachelor of Commerce -

Dhanraj Baid Jain Colege
Chennai, India
07.2017

H.S.C -

St George Matric Higher Secondary School
Chennai, India
03.2012

S.S.L.C -

St George Matric Higher Secondary School
Chennai, India
04.2010

Skills

  • NDA, MSA
  • Contract law
  • Document filing
  • Filing of legal agreements
  • Spot draft
  • Workflow Management
  • Problem Solving
  • Report Generation
  • Dashboard Development
  • Data Validation
  • Process Improvement
  • MIS tools proficiency
  • Salesforce
  • Data loader & Ring Central
  • Asana & Jira
  • Oracle

Certification

Great Learning - Quality Management and Leadership Skills for Beginners - Completed: February - 2024


Key Learnings:

  • Gained foundational knowledge in quality management principles and practices.
  • Developed essential leadership skills, including effective communication, team management, and decision-making.
  • Learned to implement quality improvement processes and tools to enhance organizational performance

Affiliations

  • I hereby declare that all the information mentioned above is true and accurate to the best of my knowledge.

Timeline

Legal Intern

Sify Technologies Limited
09.2024 - 10.2024

Process Executive

Optum Health Technology India Pvt Ltd & Episource
04.2021 - 07.2024

Process Associate

Capgemini - Project HCSC
08.2020 - 03.2021

Business Associate & MIS - Executive

Altruist Customer Management India,Pvt.LTD
12.2017 - 08.2020

Great Learning - Quality Management and Leadership Skills for Beginners - Completed: February - 2024


Key Learnings:

  • Gained foundational knowledge in quality management principles and practices.
  • Developed essential leadership skills, including effective communication, team management, and decision-making.
  • Learned to implement quality improvement processes and tools to enhance organizational performance

Bachelor of Laws (LLB) -

K.K.C. College of Law

Bachelor of Commerce -

Dhanraj Baid Jain Colege

H.S.C -

St George Matric Higher Secondary School

S.S.L.C -

St George Matric Higher Secondary School
Sugan K