Overview
Work History
Education
Skills
Timeline
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Sugandha Goel

A go getter and perfectionist. Have a wide experience in sales and marketing.
Ghaziabad,UP

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Founder/Director

Total Care Medical Solutions Pvt. Ltd.
Ghaziabad, Uttar Pradesh
01.2012 - Current
  • Negotiated terms of business acquisitions to increase business base, solidify market presence and strategize growth options.
  • Managing tie-ups with international hospitals and doctors for increased client base and opportunities. Also, managing domestic hospital partners and doctors.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Studied market to determine optimal pricing of medical services and to capitalize on emerging opportunities.
  • Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Created organization's mission and vision statements for use by all employees.
  • Aligned operations with client goals by automating, supporting development of company website with technical team.
  • Interviewed, supervised and motivated the staff members to achieve optimal productivity.
  • Grew team by sourcing well-qualified employees using new recruitment strategy.

Store Owner

Cox and Kings
Ghaziabad, Uttar Pradesh
10.2015 - 12.2019
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Trained and motivated employees to perform daily business functions.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.

Manager Marketing and HR

Modular Constructions Pvt. Ltd.
Delhi, Delhi
12.2008 - 12.2011
  • Planning, management and operating guest house business of the company. Managing staff recruitment and current staff payroll management for the construction division of the company.
  • Proving overall sales support and inventory management of the guest houses and BnB.
  • Keeping in touch with the project managers at various sites for the staff management and other human resource related issues.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Handled online queries and sales calls to address customer inquiries and concerns of the guest house and BnB.
  • Improved operations through consistent hard work and dedication.

Relationship Manager

Dawny Day AV Securities Pvt. Ltd.
Delhi, Delhi
04.2008 - 08.2008
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Achieved goals for sale of financial products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.

Trainee

Kotak Securities
Bangalore, Karnataka
12.2006 - 06.2007
  • Learned new materials, processes and programs quickly in the customer handling and sales division.
  • Handled new sales enquiries for D-mat accounts and closed the same after negotiating according to the client profile.
  • Resolved client queries/complaints on day to day basis and escalated unresolved queries to the concerned department and follow ups for quick closure of the same.
  • Boosted customer experiences by delivering superior customer service, issue resolution and timely reverts.
  • Attending sales calls with senior staff to learn about sales pitching and closure of sales call.

Education

Class 12th - Commerce

Ashok Hall Girls' Residential School
Ranikhet
07.2000 - 03.2002

B.Com - Commerce

Delhi University
Delhi
07.2002 - 05.2005

MBA - Marketing And Finance

M.S. Ramaiah Institute of Management Studies
Banagalore
07.2006 - 04.2008

Skills

    Multitasking abilities

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Timeline

Store Owner

Cox and Kings
10.2015 - 12.2019

Founder/Director

Total Care Medical Solutions Pvt. Ltd.
01.2012 - Current

Manager Marketing and HR

Modular Constructions Pvt. Ltd.
12.2008 - 12.2011

Relationship Manager

Dawny Day AV Securities Pvt. Ltd.
04.2008 - 08.2008

Trainee

Kotak Securities
12.2006 - 06.2007

MBA - Marketing And Finance

M.S. Ramaiah Institute of Management Studies
07.2006 - 04.2008

B.Com - Commerce

Delhi University
07.2002 - 05.2005

Class 12th - Commerce

Ashok Hall Girls' Residential School
07.2000 - 03.2002

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Sugandha GoelA go getter and perfectionist. Have a wide experience in sales and marketing.