Suganth Ravichandran
Chennai
Summary
Dynamic Business Analyst with a proven track record at Sysarc Infomatix Pvt Ltd, excelling in LOS knowledge and stakeholder communication. Spearheaded business process improvements, integrating systems to enhance loan origination efficiency. Achieved significant milestones in quality analysis and sales, leveraging gap analysis and relationship-building skills to surpass targets.
Overview
6
6
years of professional experience
Work History
Business Analyst
Sysarc Infomatix Pvt Ltd
Chennai
02.2023 - Current
- Assess borrower eligibility and creditworthiness using algorithms and predefined rules for corporate lending and retail loans.
- Handles varying loan volumes without compromising performance for corporate lending and retail loans.
- I worked in retail, agriculture, MSME, and corporate verticals.
- Third-party integration, such as GST integration, bank statement analysis, and ITR analysis.
- Expertise in configuration, ring, and managing LOS platforms to support end-to-end loan processes.
- Experience in mapping and optimizing loan workflows to improve efficiency and accuracy in the loan origination process.
- Experience in integrating LOS with other financial systems, CRM tools, and third-party.
- Services (e.g., credit bureaus, document management systems).
- Expertise in gathering and documenting business and technical requirements from stakeholders to implement LOS solutions.
- Experience in writing test plans, executing test cases, and performing UAT to ensure system functionality meets business requirements.
- Experience in integrating LOS with CRM systems to streamline customer communications and improve the customer experience.
- Strong ability to translate business requirements into detailed functional specifications for development teams
Quality Analyst
Sysarc Infomatix Pvt Ltd
Chennai
02.2021 - 01.2023
- Expertise in performing functional testing to ensure that the LOS meets business requirements and performs as expected across various loan products (e.g., mortgage, personal, and auto loans).
- Conducting thorough regression testing to verify that new system enhancements or changes do not negatively affect existing functionality.
- Experience in testing integration points between the Loan Origination System and other platforms (e.g., CRM systems, credit bureaus, payment systems, document management tools).
- Facilitating or participating in UAT to ensure that the LOS meets the needs of end users and business stakeholders, and is compliant with internal policies and external regulations.
- Proficient in defect tracking using tools like JIRA, Bugzilla, or TestRail, ensuring that issues are promptly reported, categorized, and resolved by the development team.
- Validating loan origination workflows to ensure that each step (from application to approval/decline) adheres to business rules, underwriting criteria, and automated decision-making processes.
- Conducting testing on the LOS interface to ensure that it is intuitive, user-friendly, and meets the needs of both internal users (e.g., loan officers) and external customers (e.g., applicants).
Relationship Manager, Banking Operations
Piramal Capital and Housing Finance
Chennai
03.2020 - 02.2021
- Proficient in acquiring new customers by understanding their financial needs, and providing tailored solutions.
- Proven track record of consistently meeting or exceeding sales targets, and key performance indicators (KPIs).
- Home Loan and Mortgage Sales.
- Strong networking skills to expand the client base and maintain relationships with both existing and potential clients.
- Ability to assess client financial situations, evaluate credit risk, and provide advice on loan approvals, credit limits, and other financial products.
Sales Manager
Incept Business Solution
Chennai
05.2019 - 02.2020
- Professional consultation in the arrangement of working capital facilities, purchase, mortgage loans, and project financing.
- Maintained relationships with customers, and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Improved sales processes to streamline acquisition and onboarding strategies.
Sales Manager
ICICI Securities Ltd
Chennai
08.2018 - 05.2019
- Expertise in identifying and generating new business opportunities by prospecting potential clients who may benefit from Demat account services.
- Skilled in acquiring new clients, building relationships, and educating them on the importance of opening a Demat account for securities trading.
- Ability to develop and implement sales strategies focused on increasing Demat account openings, and meeting or exceeding sales targets.
- Deep understanding of Demat accounts, how they work, and the benefits of holding a Demat account for buying and selling securities.
- Knowledge of financial markets, stock exchanges, and different investment products, like equities, bonds, mutual funds, and ETFs, which clients can hold in their Demat accounts.
Education
Bachelor of Engineering - Computer Science
Sri Muthukumaran Institute of Technology
Chennai04-2015
Higher Secondary - Computer Science
Shankara Matric Hr Sec School
Tiruchendur04-2011
SSLC - Maths,Science
Kanchi Sri Shankara Matric Higher Secondary School
Tiruchendur04-2009
Skills
- Gap analysis
- Business process improvement
- Business process modeling
- Loan Origination System (LOS) Knowledge
- Business Process Modeling and Workflow Mapping
- Systems integration
- Requirement Gathering and Documentation
- Testing and Validation
- Stakeholder communication
- Data Quality Management
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Malayalam
Beginner
A1
Timeline
Business Analyst
Sysarc Infomatix Pvt Ltd
02.2023 - Current
Quality Analyst
Sysarc Infomatix Pvt Ltd
02.2021 - 01.2023
Relationship Manager, Banking Operations
Piramal Capital and Housing Finance
03.2020 - 02.2021
Sales Manager
Incept Business Solution
05.2019 - 02.2020
Sales Manager
ICICI Securities Ltd
08.2018 - 05.2019
Bachelor of Engineering - Computer Science
Sri Muthukumaran Institute of Technology
Higher Secondary - Computer Science
Shankara Matric Hr Sec School
SSLC - Maths,Science
Kanchi Sri Shankara Matric Higher Secondary School
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