Summary
Overview
Work History
Education
Skills
Vision Value
Accomplishments
Active Certifications
Timeline
Generic
Suganthy Nair

Suganthy Nair

Bengaluru

Summary

Dynamic Staff Program Manager with a proven track record at Goto Technologies, excelling in agile methodologies and stakeholder alignment. Successfully led cross-functional teams to launch innovative products, enhancing delivery cycles and optimizing capacity planning. Adept at mentoring and building high-performance teams, driving impactful change in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Staff Program Manager, Agile Coach

Goto Technologies
Bengaluru
04.2022 - Current

· Program managed diverse teams of Product Managers, UX designers, and Engineering Managers across geographies (US, India and Germany) for high-performance delivery and help successfully launch numerous GoTo products across Communications (Meetings, Trainings) and IT management (remote support) sectors.

· As Leader/Champion of agile practices, established agile methodologies, restructured delivery cycles (like 8-wk), mentored Engineering/Product managers and coached scrum masters for Lean Agile practices for optimized planning and timely achievement to maximize organizational impact.

· Partnered with leadership and senior managers to establish capacity planning frameworks, improving product completion standards through enhanced team alignment and accountability.

Program Manager

Trane Technologies
Bengaluru
03.2021 - 04.2022

· Program managed Thermo King Refrigeration Controls programs across global geographies (Bangalore, US, and Ireland) to help deliver energy efficient indoor environment control solutions for commercial and residential applications.

· Drove agile transformation for engineering and product teams to ensured high quality on product delivery and stakeholder alignment by starting a Network of Excellence program to drive best practices/knowledge sharing and empowering scrum masters and product owners to be autonomous on agile practices.

· Optimized Jira practices by overseeing backlog health and tracking sprint metrics and managed comprehensive Release Planning to ensure milestone achievement and quality output.

Project Manager & Scrum Master

Cerner Healthcare
Bengaluru
09.2018 - 03.2021

As a Project manager, I partnered closely with strategists and product owners, owned, and delivered comprehensive projects for products like healthcare solutions.

Led and coordinated global teams across Bangalore, Kolkata, and the U.S., ensuring seamless execution, and advised on detailed risk assessments and actionable insights to senior leadership.

As a Scrum Master, I drove multiple processes and mechanisms, such as Big Room Planning, forecasting and capacity planning, and Scrum calls, to drive resolution and mitigate potential roadblocks.

Project Lead

Emids Technologies
03.2017 - 07.2018

Technical Analyst - QA Lead

NextGen Healthcare
08.2012 - 08.2015

QA Analyst

Exilant Technologies
02.2010 - 07.2012

Software Test Engineer

QualityKiosk Technologies
07.2008 - 08.2009

Education

Bachelor of Engineering - Computer Science

Vidyavardhini’s College of Engineering & Technology
Maharashtra, India
01.2008

Skills

  • Agile methodologies
  • Program management
  • Capacity planning
  • Stakeholder alignment
  • Conflict resolution
  • Leadership skills
  • Mentoring others
  • Data analysis
  • Change management
  • Effective communication
  • Team building
  • Risk management
  • Crisis management
  • Jira management
  • Product development
  • Building high-performance teams
  • Customer Obsession
  • Coaching
  • Sprint Planning

Vision Value

A strong woman leader, a solver, a strategist, passionate about building teams that builds solutions. Moulding and empowering engineers and functional stakeholders - Engineering Managers, Architects, Product Owners, Product Managers, User Experience (UX), Scrum Masters - by instilling trust with transparency, to build solutions that wow the customers and solve customer problems. Work towards being the best agile technologist.

Accomplishments

  • Coached 14 cross-functional teams across geographies, including India, Germany, and the US, to adopt Agile practices, improving delivery predictability and team alignment.
  • Architected and led an 8-week delivery cycle as Program Manager for 150-member Core Collab organization, optimizing planning and execution to maximize organizational impact.
  • Led Agile transformation initiatives for 5 teams at Trane Technologies, enabling a shift to Agile frameworks and enhancing collaboration and delivery metrics.
  • Spearheaded the setup and execution of global programs like the Network of Excellence, driving cross-team collaboration and best practice adoption.
  • Designed and delivered a comprehensive Agile Foundation course, equipping engineers with the tools and mindset for sustainable Agile success.

Active Certifications

  • CSP-SM (Certified Scrum Professional – Scrum Master)
  • A-SCM (Advanced - Certified Scrum Master)
  • CSM (Certified Scrum Master)

Timeline

Staff Program Manager, Agile Coach

Goto Technologies
04.2022 - Current

Program Manager

Trane Technologies
03.2021 - 04.2022

Project Manager & Scrum Master

Cerner Healthcare
09.2018 - 03.2021

Project Lead

Emids Technologies
03.2017 - 07.2018

Technical Analyst - QA Lead

NextGen Healthcare
08.2012 - 08.2015

QA Analyst

Exilant Technologies
02.2010 - 07.2012

Software Test Engineer

QualityKiosk Technologies
07.2008 - 08.2009

Bachelor of Engineering - Computer Science

Vidyavardhini’s College of Engineering & Technology
Suganthy Nair