Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic
Suganya C

Suganya C

Chennai

Summary

Results-driven ML Data Associate at Amazon India Pvt Ltd, adept in SQL and Tableau, enhanced operational efficiency by automating data reporting processes. Leveraged machine learning to boost customer retention and optimize task allocation, demonstrating strong analytical skills and collaboration in cross-functional teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ML Data Associate

Amazon India Pvt Ltd
Chennai
06.2019 - 05.2024
  • Optimized data reporting processes, reducing manual efforts by 30% through automation.
  • Extracted, cleaned, and analyzed large datasets using SQL, improving operational efficiency.
  • Built interactive dashboards in Tableau for leadership, enabling data-driven decision-making.
  • Collaborated with cross-functional teams to develop machine learning solutions for enhanced data quality.
  • Identified key business trends through data analysis, influencing strategy improvements.
  • Created machine learning models to analyze customer behavior, providing actionable insights that resulted in a 12% increase in retention rates.
  • Designed and implemented data pipelines for machine learning models, ensuring efficient data flow and accessibility.
  • Conducted data quality assessments and audits, leading to a 20% reduction in data discrepancies and improved analysis outcomes.
  • Developed and tested machine learning algorithms to enhance predictive analytics capabilities, contributing to better customer segmentation.

Projects & Impact

  • Developed a Power BI dashboard to track customer orders, sales trends, and delivery performance.
  • Automated SQL queries to fetch real-time order data, reducing manual reporting time by 40%.
  • Provided insights that led to a 10% improvement in operational efficiency and reduced delayed orders.

2. Employee Performance Analytics – SQL & Tableau

  • Extracted and analyzed employee performance data using SQL to measure efficiency and workload balance.
  • Created a Tableau dashboard to track KPIs, like productivity scores and project completion rates.
  • Provided insights that led to a 15% improvement in workforce efficiency by optimizing task allocation.

Education

B.tech - Biotechnology

St.joseph's College of Engineering
Chennai

Skills

  • SQL
  • Tableau
  • Power BI
  • Microsoft Excel (Advanced)
  • Machine learning

Certification

1 Google Data Analytics Professional Certificate (Coursera)

  • Completed the Google Data Analytics Professional Certificate, mastering data manipulation and visualization techniques
  • Gained expertise in data cleaning and preparation methodologies, enhancing data quality for analysis
  • Developed proficiency in SQL for data extraction and database management, supporting efficient data handling

2 Tableau for Data Visualization, Udemy

  • Completed a comprehensive Tableau course, focusing on data visualization techniques and best practices
  • Developed interactive dashboards for real-time data analysis using Tableau, enhancing data storytelling capabilities
  • Mastered Tableau's features for data blending and advanced calculations to extract deeper insights from datasets

Timeline

ML Data Associate

Amazon India Pvt Ltd
06.2019 - 05.2024

B.tech - Biotechnology

St.joseph's College of Engineering
Suganya C