Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suganya Ezhilsankar

Chennai

Summary

  • 15+ years of IT experience in design and build, development and implementation.
  • Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery
  • Significant exposure to both development and production support projects at on-site.
  • Domain knowledge in Banking and Retail. Program strategy, planning, and end-to-end program delivery management.
  • Encouraged the team to build and utilize solution accelerators, follow best practices, and deliver high-quality code by maintaining good communication with practice leads and architects.
  • Appreciated by customers for ensuring on-time product delivery, providing periodic project presentations, and acting as a bridge between onshore and offshore teams.
  • Possess strong self-confidence, a positive attitude, and ambition to excel in my responsibilities.

Overview

15
15
years of professional experience

Work History

Team Lead

Citi Bank
Chennai
06.2021 - Current
  • Manage development team and interact with client to gather requirements, plan and discuss change, enhance and optimize performance of legacy process to latest ones
  • Working on enhancements of Citi Retail services Merchant Management Program
  • Manage key performance indicator outcome for credit risk and monitoring systems
  • Create, deploy and automate visual rich report for business analysis
  • Perform unit and integration testing, record results and reiterate testing patterns

Team Lead

Walmart
Chennai
03.2018 - 09.2019
  • SME support for store .Net C# windows applications and cloud based applications
  • Involved in enhancement of DSIQ application in WCF
  • Supporting applications for Distribution, Space optimization and Merch analytics
  • Worked on enhancements for Distribution tool application
  • Managing infrastructure for applications in cloud using OneOps tool which is cloud management and application lifecycle management platform
  • Supporting Machine learning application(MLP) that is used by Data Scientist
  • Working in Kubernetes used in MLP application

Team Lead

JCPenney
Chennai
02.2016 - 02.2017
  • Managed 6 member team supporting .net applications.
  • Guided the team on incident restoration and problem solving
  • Monitored on problem fixes towards resolution
  • Day to day operational support, configuration and management of all applications in scope
  • Involved in level 3 support activities - Root Cause Analysis, Code Remediation, Enhancements.
  • Collaborated with the Application Development Team to identify key risks and incompatibilities with design, which increased the quality of the system
  • Supported the department outside of work hours, weekends, and provided support during the major release work for development, which received recognition for an outstanding work ethic and integrity
  • Implemented strategies to resolve Triage calls, supported the testing team, and confirmed that applications working good after Release.

Developer

Target Corporation
Chennai
05.2015 - 01.2016
  • Created PL/SQL stored procedures and packages for Waving module
  • Involved in analysing business and technical requirements and preparing test case documents.
  • Involved in design and development of data models, application framework from high level business requirements
  • Provide technical guidance and support for the development or troubleshooting of systems.
  • Interaction with Clients / Users to clear the requirements and design of application and also to provide support for User Acceptance Testing.
  • Involved in defect fixes, System, performance & Smoke testing activities
  • Fixed defects raised during Dev, QA and UAT Validation
  • Part of code merging coordination activities with Release management team

Module Leader

Target Corporation
Chennai
03.2014 - 04.2015
  • SME support for store .Net C# & C++ windows applications
  • Guided the team on incident restoration and problem solving
  • Groomed multiple team members technically and with domain knowledge
  • Involved in creating PowerShell automation scripts for reports to be sent to clients.
  • Created multiple scripts to track & audit the various process that improved the stability in team
  • Created tools to minimize the repetitive work
  • Support Co-ordination, Interaction with Clients

Developer

Target Corporation
Minneapolis
01.2013 - 02.2014
  • Involved in enhancement and defect fixing in Pricing & Replenishment applications
  • Refine and iterate user experience by designing and implementing new modules and interfaces in a complex, responsive site
  • Mentored co-workers increasing the efficiency and technical know-how of the entire technology team.
  • In addition, involved in the Support and Maintenance of the pricing applications on need basis
  • Coordinated peak season for the year successfully
  • Worked as release coordinator for three releases and fixed maximum number of defects store applications.
  • Fixed a highly critical issue with pricing application which prevented Gold card issue and stability in pricing application
  • Provided effective configurations and repairs to bugs in the applications and created analysis reports for the team, which improved future systematic error to resolution time
  • Managed intricate site-specific enhancements, reconfiguration of systems, altered operating procedures, and trained users, which created a decrease in user error, systematic bugs, and reduced resource expenses related to incident resolution.
  • Managed and directed all phases of product qualification and problem report tracking.
  • Identified chronic issues in applications and implemented permanent solutions by changing the code relative to problem

Technical Analyst

Target Corporation
Chennai
05.2010 - 12.2012
  • Maintenance and Support for .Net Applications at store end.
  • Analyzing the Trend in Issues affecting the business and providing fixes on time
  • Created scripts for file transfer, data posting into MQ, data insert/update, clearing old log files
  • Providing impact analysis on upcoming technology migrations
  • Carrying out impact analysis and providing appropriate solutions to clients and testing the application and assuring quality. Modeling the Application, Checking the coding standards
  • Analyzing problematic application code and providing performance enabled solution with Production environment implementation
  • Active in the loop of Patching verification, Easter maintenance, Black Friday

Education

Bachelor of Computer Science -

SKCET, Anna University
Coimbatore
01.2009

Skills

Technical Skills

Programming languages

  • C#
  • HTML
  • CSS
  • SSRS
  • VBNET

Database

  • SQL Server

Source Control

  • Bit bucket

Other Utilities

  • Jira
  • ServiceNow
  • Autosys

Project Management

  • Agile-Scrum
  • Waterfall
  • E2 Competency in Business Analysis Domain Advisory

Timeline

Team Lead

Citi Bank
06.2021 - Current

Team Lead

Walmart
03.2018 - 09.2019

Team Lead

JCPenney
02.2016 - 02.2017

Developer

Target Corporation
05.2015 - 01.2016

Module Leader

Target Corporation
03.2014 - 04.2015

Developer

Target Corporation
01.2013 - 02.2014

Technical Analyst

Target Corporation
05.2010 - 12.2012

Bachelor of Computer Science -

SKCET, Anna University

Similar Profiles

CREATE PROFILE
Suganya Ezhilsankar