Suganya Ravichandran
Chennai
Summary
Detail-oriented professional skilled in data analysis, visualization, and database management. Proven ability to identify discrepancies and optimize invoicing processes. Committed to enhancing customer satisfaction through effective collaboration and problem resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Associate
Accenture
Chennai
02.2017 - 11.2017
- Coordinated with customers to ensure accurate invoicing, timely payments, and resolution of disputes.
- Monitored incoming payments against open invoices, identified discrepancies, and followed up as necessary.
- Performed data analysis on customer accounts to detect trends in order processing delays or issues.
Process Associate
Magna Infotech Limited
Chennai
02.2016 - 02.2017
- Maintained records of all transactions within the Order-to-Cash system including sales orders, invoices, credits and debits memos.
- Collaborated with other departments such as Sales and Marketing to ensure smooth flow from order entry through cash receipt.
Education
B.Tech - Information Technology
Veltech Engineering College
Avadi,Chennai04-2014
Skills
- Tools: Excel, Power BI, Tableau
- Programming: Python(Tkinter & Pandas), SQL
- Databases:SQL, MySQL Workbench,
- Techniques: Data Cleaning, Data Visualization,
Certification
- Completed Data Analysis Course - Besant Technologies
Projects In Data Analysis
- Created HR Data Analysis Dashboard using Power BI and Excel,Utilized Power Query for data transformation and DAX for advanced calculations.
- The Student Management System has become an essential tool for all educational institutions.Created a Student Management System Project and also created Project Employee Payroll System in Python using Tkinter and MySQL
Career Break
- Took a planned break because of Medical reason and to focus on personal commitments.
- Used this time to upskill in advanced Excel, SQL, Power BI, and Python for Data Analysis through online certifications and projects.
- Completed several real-time projects, including sales performance analysis, HR attrition dashboard, and Student Management System
Timeline
Process Associate
Accenture
02.2017 - 11.2017
Process Associate
Magna Infotech Limited
02.2016 - 02.2017
B.Tech - Information Technology
Veltech Engineering College