Suga Priya P

• Led end-to-end recruitment and virtual onboarding processes for 1000+ non-technical candidates across India.
• Implemented and managed HR policies , employee handbooks, and HR compliance procedures aligned with Indian labour laws and HR audit standards.
• Designed structured WFH (Work-From-Home) policies and onboarding SOPs to support distributed teams.
• Managed performance appraisal cycles, feedback sessions, and virtual reviews.
• Handled payroll , leave, and attendance management.
• Resolved employee grievances and managed conflict resolution via in-person and remote channels (email, video calls, chat).
• Oversaw structured employee engagement programs (monthly activities, virtual events), leading to a measurable boost in morale and retention.
• Developed talent pipelines and executed innovative sourcing strategies, including referral programs, social media outreach, and online job boards.
• Collaborated with department heads for workforce planning , manpower budgeting, and talent development initiatives.
• Assisted in L&D planning by identifying skill gaps and organizing both virtual and physical learning workshops.
• Maintained and updated HR databases, employee records, and generated HR analytics reports using Excel ( Pivot Tables, Charts, VLOOKUP ).
• Generated monthly HR dashboards to monitor retention, absenteeism trends, and recruitment performance.
• Conducted structured exit interviews to capture feedback and improve retention strategy
• Developed and implemented training programs, improving employee performance and retention rates.

Key Remote HR Achievements

• Reduced early attrition by 22% by enhancing virtual onboarding and mentorship programs.
• Improved offer-to-joining ratio from 65% to 85% through better candidate engagement and pre-joining communication.
• Decreased time-to-hire by 28% via optimized sourcing from job portals and networks.
• Launched structured employee engagement programs remotely, resulting in an 18% year-over-year retention improvement.
• Increased employee referrals by 50% with a friendly incentive program, strengthening talent pipelines.

· Led a team of 20+ sales representatives and consistently exceeded monthly revenue targets, achieving 120% performance for six consecutive months.

· Designed and executed integrated digital marketing campaigns across platforms like LinkedIn , Facebook, and Google Ads to enhance brand visibility.

· Analyzed customer engagement and campaign performance data using CRM tools to refine marketing strategies and improve ROI.

· Coordinated with operations and recruitment teams to align promotional efforts with business needs and staffing requirements.

· Developed and implemented team-based incentive plans to drive performance, retention, and morale within the sales department.

· Conducted regular sales training workshops focused on communication, negotiation, and product knowledge.

HR-Relevant Skills Gained:

• Employer Branding & Talent Attraction: Developed external communication strategies for brand awareness—now applied in crafting employer value propositions and recruitment campaigns.
• CRM Data Analytics to HR Analytics : Hands-on experience analyzing customer behavior and performance data, directly transferrable to analyzing HR metrics such as engagement, retention , and hiring funnel performance.
• Team Coaching & Motivation to Employee Engagement: Designed sales incentives and mentoring programs, which built skills in team engagement and employee motivation strategies.
• Stakeholder & Cross-Functional Collaboration: Worked with marketing, operations, and hiring teams, building stakeholder management and interdepartmental coordination skills applicable to HRBP roles .

Strategic Communication: Gained advanced negotiation and interpersonal communication skills essential for conflict resolution, employee relations , and policy communication in HR.

• Negotiated and closed long-term B2B deals, ensuring consistent revenue streams and customer retention.
• Built strong professional networks through cold calling, client presentations, and strategic partnerships.
• Identified and converted high-potential leads through targeted outreach and relationship-building.
• Delivered tailored business proposals and conducted product demos to C-level stakeholders.
• Collaborated with cross-functional teams (support, operations, and marketing) to meet client expectations and streamline service delivery.

HR-Relevant Skills Gained

• Stakeholder Management : Built and maintained long-term client relationships—skills now applied in internal and employee communication .
• Strategic Planning & Execution : Developed account plans and growth strategies, now used in planning HR campaigns and recruitment drives.
• Client Relationship Building to Employee Engagement : Experience in understanding client needs and providing solutions mirrors how employee needs are assessed and addressed in HR functions .
• Proposal Writing to HR Policy Drafting : Exposure to writing professional proposals has enhanced your ability to draft clear HR documents , policies, and SOPs.
• Cross-Functional Collaboration : Frequent collaboration across departments nurtured coordination skills useful for HRBP roles , L&D initiatives, and onboarding projects.

Presentation & Communication Skills :Client-facing experience honed skills in public speaking and communication—critical for HR training , induction sessions, and grievance handling.

• Maintained relationships with 25+ academic institutions, securing repeat sales and bulk student enrollments.
• Visited engineering colleges regularly to promote training and certification programs.
• Scheduled and conducted meetings with principals, placement officers, and department heads to introduce CADD Centre offerings.
• Carried out campus presentations and seminars to educate students on the value of CAD training and career opportunities.
• Generated leads through cold calling, field visits, and networking with academic institutions.
• Developed and maintained strong relationships with students and college stakeholders to ensure consistent engagement.
• Achieved monthly and quarterly sales targets through focused marketing and direct sales strategies.

• Partnered with Professors to plan and implement lessons following collage curriculum, goals, and objectives.

• Worked with Professors to optimize learning plans based on student test grades and evaluations.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Organized and facilitated over 2 workshops within a single academic year, reaching diverse student audiences across multiple institutions.
• Facilitated classroom activities that promoted student engagement and collaboration.
• Assisted in developing curriculum materials and resources for diverse learning needs.

• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Consistently exceeded monthly sales targets by 15–25% through effective relationship-building and follow-ups.