Sugeetha Vaitheeswaran
Chennai
Summary
Accurate quality assurance manager with 20 years of experience in the Software Testing. Managing 50+ Team members. Skilled at designing the QA Process and reporting QA results and project updates to the management and Client. Knowledge in Functional & Non Functional Testing in Maintenance, Localization and Development project such as Responsive Design application and Mobile Application.
Overview
21
21
years of professional experience
Work History
Senior QA Manager
PHOTON INTERACTIVE PRIVATE LIMITED - L'Oreal Account
Chennai
11.2014 - Current
- Developed and implemented quality assurance policies and procedures.
- Identified root cause of bugs and defects and provided solutions for them.
- Evaluated products against business objectives to ensure they meet customer expectations.
- Reviewed customer requirements documents and developed corresponding test cases.
- Trained new members on existing processes and tools used in the team.
- Collaborated with developers to resolve technical issues in a timely manner.
- Created test plans, scenarios, scripts, or procedures.
- Ensured compliance with company standards throughout the entire development cycle.
- Managed the daily activities of a QA team ensuring that deadlines were met.
- Monitored bug resolution efforts and tracked successes.
- Assisted with developing strategies for improving overall product quality through continuous improvement initiatives.
- Reviewed current standards and policies.
- Kept records of quality reports and statistical reviews.
- Managed company onboarding processes, interviewing, and selecting new quality assurance personnel.
- Fostered a culture of quality across the organization by promoting awareness and understanding of quality standards and their importance.
- Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
- Trained and mentored quality assurance staff, enhancing their skills and knowledge in quality standards and best practices.
- Identified needed resources and aligned with project milestones, deliverables, and prioritization for viable production planning.
QA Lead
Dell International
Bangalore
08.2008 - 02.2014
- Maintained databases of known defects, tracking their resolution throughout the software development life cycle.
- Created detailed bug reports with steps to reproduce the issue along with screenshots.
- Documented process flows for new features and functionalities introduced in the application.
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
- Supervised a team of QA Engineers in executing all phases of testing activities.
- Assisted developers in troubleshooting issues related to software applications.
- Collaborated closely with development teams to ensure product stability before release.
- Developed test cases based on user stories and requirements documents and ensured they are up-to-date at all times.
- Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
- Participated in design reviews and code reviews to ensure compliance with established coding guidelines and standards.
Senior QA Analyst
Accenture
Bangalore
11.2006 - 08.2008
- Developed and executed test plans, cases and scripts to identify software problems.
- Developed SQL queries for data validation while performing database related tests.
- Maintained accurate records throughout all stages of the QA cycle such as defect tracking logs and test results.
- Identified areas of improvement in the existing process and took initiatives to improve quality standards.
- Collaborated with development teams to develop effective strategies for resolving complex technical issues.
- Worked closely with developers to investigate issues reported by customers or identified during QA cycles.
- Documented test results accurately including screenshots when necessary.
- Conducted functional, regression, integration, user acceptance, performance and security testing.
- Analyzed system requirements and developed comprehensive test plans for various projects.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Software Test Engineer
Element K
Chennai
03.2003 - 09.2006
- Maintained detailed records of all testing activities throughout the development life cycle.
- Conducted manual tests on multiple platforms including web-based applications, mobile devices and desktop computers.
- Participated in peer reviews of test plans, scripts, data sets and other related documentation.
- Developed and executed test cases to ensure software functionality, reliability and performance.
- Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Education
Masters of Computer Application - Computer Application
Seethalakshmi Ramaswamy College
Tiruchi, TN03-2001
Bachelor of Science - Mathematics
Holy Cross College
Tiruchi, TN04-1998
Skills
- Usability Testing
- Functional Testing
- Performance Testing
- Cross-functional team leadership
- Team Mentoring
- Requirements Analysis
- Data Validation
- Stakeholder Communication
- Regression Testing
- User Acceptance Testing
- Mobile Application Testing
- Agile Development Process
- Test Automation Frameworks
- Defect Tracking Tools
- Expert Test Management
- Test case design
- Trend Analysis
- QA reporting
- Performance Metrics
- Test Planning
- Documentation Review
- Product Testing
- Defect tracking
Accomplishments
In Element K
- Employee of the Month Award
- Peer to Peer Award - 2 times
In Dell
- Golden Award for best performance in Dell Mobile App
- Silver Award for the GMAP project
In Photon
- Best Women Leadership award for L'Oreal Account
Affiliations
- Managing the Team of 50 members.
- Supporting & guiding the other Account on the need
- Running the Performance Improvement Plan for the QA Account
Timeline
Senior QA Manager
PHOTON INTERACTIVE PRIVATE LIMITED - L'Oreal Account
11.2014 - Current
QA Lead
Dell International
08.2008 - 02.2014
Senior QA Analyst
Accenture
11.2006 - 08.2008
Software Test Engineer
Element K
03.2003 - 09.2006
Masters of Computer Application - Computer Application
Seethalakshmi Ramaswamy College
Bachelor of Science - Mathematics
Holy Cross College