Summary
Overview
Work History
Education
Skills
Websites
Languages
Languages
Timeline
Generic

SUGUMARAN

Coimbatore

Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

11
11
years of professional experience

Work History

Store Manager

HP WORLD
COIMBATORE
09.2017 - Current
  • Team lead, training, market strategy
  • Performed regular price checks to ensure competitive pricing.
  • Developed relationships with suppliers to negotiate better prices.
  • Created weekly work schedules for store personnel.
  • Updated POS system with new products and promotional offers.
  • Resolved customer complaints in a timely manner.

Service Engineer

SAMSUNG
OOTY
01.2014 - 01.2017
  • Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
  • Resolved customer service requests within the given time frame.
  • Analyzed complex problems and identified root causes of system failures.
  • Resolved escalated customer complaints regarding product quality or service delivery issues.

Education

B.Sc - IT -

Bharathiar University
Coimbatore
01.2012

Skills

  • Business Development
  • Marketing
  • Management
  • Teaching
  • Sales
  • Risk Management

Languages

  • English
  • Tamil
  • Kannada

Languages

English
First Language
Tamil
Proficient (C2)
C2

Timeline

Store Manager

HP WORLD
09.2017 - Current

Service Engineer

SAMSUNG
01.2014 - 01.2017

B.Sc - IT -

Bharathiar University

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SUGUMARAN