SUGUMARAN
Coimbatore
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
11
11
years of professional experience
Work History
Store Manager
HP WORLD
COIMBATORE
09.2017 - Current
- Team lead, training, market strategy
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Resolved customer complaints in a timely manner.
Service Engineer
SAMSUNG
OOTY
01.2014 - 01.2017
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Analyzed complex problems and identified root causes of system failures.
- Resolved escalated customer complaints regarding product quality or service delivery issues.
Education
B.Sc - IT -
Bharathiar University
Coimbatore01.2012
Skills
- Business Development
- Marketing
- Management
- Teaching
- Sales
- Risk Management
Websites
Languages
- English
- Tamil
- Kannada
Languages
English
First Language
Tamil
Proficient (C2)
C2
Timeline
Store Manager
HP WORLD
09.2017 - Current
Service Engineer
SAMSUNG
01.2014 - 01.2017
B.Sc - IT -
Bharathiar University
Similar Profiles
Akshat AgarwalAkshat Agarwal
Retail Sales Associate at HP World ShahjahanpurRetail Sales Associate at HP World Shahjahanpur
JINAL PATELJINAL PATEL
Accountant at HP World · New Concept ComputersAccountant at HP World · New Concept Computers
JAY SINGHJAY SINGH
Store Manager at HP IT WorldStore Manager at HP IT World
Rabin ArokianathanRabin Arokianathan
Manager – Internal Control Manager at FRQ BRO PVT LTD, OPPOManager – Internal Control Manager at FRQ BRO PVT LTD, OPPO
Vijay AVijay A
Sr. Business Development Representative at Objectways Technologies Pvt Ltd.Sr. Business Development Representative at Objectways Technologies Pvt Ltd.