Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Hi, I’m

Suhaan Kkhanna

Bengaluru,KA
Suhaan Kkhanna

Summary

Skilled Sales and Business Development leader offering 15 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building, and team leadership abilities. Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives, establishing and nurturing lucrative partnerships, and setting up processes.

Overview

16
years of professional experience
2
years of post-secondary education
5
Certificates
13

Sales and Business Mgmt Awards

Work History

Certification Planner, LLC
Salt Lake City, Utah

Director of Sales and Operations
04.2018 - 05.2022

Job overview

  • Managed and mentored over 75 Sales and operations managers to achieve 3.4 Million dollars in just three years of business startup.
  • Worked in matrix management environment with oversight of division-level managers, operations, sales, finance, human resources, and compliance.
  • Improved processes implemented to shape organizational culture, optimize procedures for greater efficiency, and help the company evolve and grow.
  • Reviewed operations report to understand numbers and trends.
  • Enhanced productivity KPIs to meet key business objectives.

MSys Tech India Pvt Ltd
Pune, Maharashtra

Director of Training and Development
05.2016 - 04.2018

Job overview

  • Evaluated training programs and recommended improvements to CEO and VP to enhance effectiveness.
  • Directed inside sales managers in administrative tasks to help sales reps close deals.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Trained over 25 Inside sales managers and marketing representatives on sales strategies and processes to reduce process gaps

Simpllearn Solutions LLC
BANGALORE, KARNATAKA

Associate Business Manager
01.2013 - 12.2015

Job overview

    • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
    • Drafted reports and documents to improve correspondence management, schedule coordination, and recordkeeping.
    • Supported business management projects by monitoring and tracking risks, issues, and action items.
    • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
    • Developed initial sales roadmaps and market strategies to promote successful product launches.

Aditya Birla Minacs
BANGALORE, KARNATAKA

Senior Associate
04.2011 - 02.2012

Job overview

  • Worked varied hours to meet seasonal and business needs.
  • Identified and resolved complex issues by applying advanced analysis and troubleshooting strategies.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Achieved upselling targets for 7 consecutive months

Chrysler Communication Pvt Ltd
Hyderabad, Telangana

Subject Matter Expert
03.2007 - 03.2011

Job overview

  • Supported enterprise and business goals by introducing new product and service offerings.
  • Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
  • Identified and recommended new products based on market research and consumer analysis.
  • Managed over 500 calls daily on outbound sales campaigns and more than 80 calls on inbound sales campaigns.

Sun and Sand Resorts Pvt Ltd
Hyderabad, Telangana

Telemarketing Sales Representative
03.2005 - 02.2007

Job overview

  • Completed daily cold calling and outreach to build sales pipeline.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Made average of 100 outbound calls in daytime and managed venue sales at evening selling holiday packages.

Education

University of Allahabad
India

Master Of Business Administration from Marketing
07.2007 - 05.2009

University Overview

Skills

    Strategic account development

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Accomplishments

Accomplishments
  • Created a company-wide, comprehensive training program for all sales team members.
  • Managed the Top 50 Education Providers award winning team at Certification Planner LLC.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop workshop tracking spreadsheets.
  • Documented and resolved pandemic challenges which led to less or no impact on business.

Certification

Lean Six Sigma Green Belt - Simplilearn.com

Interests

Travelling

Reading History and Management Books

Music

Learning New Languages

Timeline

Lean Six Sigma Black Belt - Certification Planner LLC

12-2019
Director of Sales and Operations
Certification Planner, LLC
04.2018 - 05.2022
Director of Training and Development
MSys Tech India Pvt Ltd
05.2016 - 04.2018

CSP - Certified Sales Professional

08-2014

ITIL Foundation - AXELOS

08-2014

Microsoft Project 2013 - Microsoft

04-2014

Lean Six Sigma Green Belt - Simplilearn.com

04-2013
Associate Business Manager
Simpllearn Solutions LLC
01.2013 - 12.2015
Senior Associate
Aditya Birla Minacs
04.2011 - 02.2012
University of Allahabad
Master Of Business Administration from Marketing
07.2007 - 05.2009
Subject Matter Expert
Chrysler Communication Pvt Ltd
03.2007 - 03.2011
Telemarketing Sales Representative
Sun and Sand Resorts Pvt Ltd
03.2005 - 02.2007

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Suhaan Kkhanna