Summary
Overview
Work History
Education
Skills
Websites
Timeline
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SUHAIB Sadiq

Bengaluru

Summary

Results-driven Quality Assurance Specialist with 2 years and 9 months of experience in payroll operations and compliance auditing. Identified discrepancies and enhanced data accuracy through effective quality control frameworks, driving operational efficiency. Expertise in US payroll processes and HR operations.

Overview

5
5
years of professional experience

Work History

Quality Assurance Specialist

Paychex IT Solutions
Bengaluru
06.2023 - Current
  • Conducted pre- and post-payroll audits ensuring compliance with US payroll regulations and maintaining 100% accuracy.
  • Perform data validation and discrepancy analysis, reducing payroll errors and improving processing efficiency.
  • Execute quality checks on multi-client payroll operations, ensuring adherence to federal and state tax laws.
  • Investigated payroll discrepancies, performing Root Cause Analysis (RCA) and implementing corrective action plans to resolve issues.
  • Audit statutory deductions including tax withholdings, benefits, and garnishments.
  • Support compliance for IRS forms such as 941, 940, W-2, and 1099 filings.
  • Reduced payroll processing errors by improving QA frameworks and audit controls.
  • Recognized for high accuracy and attention to detail in payroll validation processes.
  • Contributed to process improvements by developing standardized QA procedures.

Senior Process Associate

Teleperformance
Bengaluru
02.2021 - 01.2023
  • Managed data validation, indexing, and quality checks, ensuring accuracy for global client projects.
  • Conducted web research to enhance data accuracy across multiple platforms.
  • Assisted in process documentation and reporting, contributing to operational efficiency.
  • Worked closely with team leads on productivity tracking and performance reporting.
  • Supported onboarding and training of new hires, improving team productivity.

Successfully trained new employees, improving team output and efficiency.

  • Recognized for maintaining zero-error quality standards in audits.
  • Promoted to Senior Process Associate for consistent high performance.
  • Key Achievements:

Education

BBA - Marketing

BMC College of Commerce And Management
Bengaluru
09-2022

Skills

  • Quality auditing
  • Data validation
  • Process improvement
  • Root cause analysis
  • Payroll compliance
  • Data analysis, reporting, dashboards
  • MS Excel, MS Office, HRIS
  • Payroll systems, CRM tools
  • Employee lifecycle management

Timeline

Quality Assurance Specialist

Paychex IT Solutions
06.2023 - Current

Senior Process Associate

Teleperformance
02.2021 - 01.2023

BBA - Marketing

BMC College of Commerce And Management
SUHAIB Sadiq