Summary
Overview
Work History
Education
Skills
Timeline
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Suhail Ahmad

Suhail Ahmad

Bank Manager
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Summary

Accomplished Branch Manager at State Bank of India, SBI, known for enhancing customer satisfaction through exceptional service and relationship building. Expert in branch operations management, consistently surpassing sales targets. Improved client interactions and resolved issues promptly, achieving a 20% increase in satisfaction ratings. Proficient in implementing strategic initiatives to drive performance and exceed expectations.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Branch Manager

State Bank of India, SBI
06.2008 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Education

Cerificate in Commercial Credit - 2024

Moodys
04.2001 -

JAIIB - 2012

Indian Institute of Banking And Finance
04.2001 -

Post-Graduate Certificate - Marketing Management

GOVT POLYTECHNIC
Lucknow
04.2001 -

Mathematics

RML AWADH UNIVERSITY
Faizabad
07-2001

Skills

Customer service

Timeline

Branch Manager

State Bank of India, SBI
06.2008 - Current

Cerificate in Commercial Credit - 2024

Moodys
04.2001 -

JAIIB - 2012

Indian Institute of Banking And Finance
04.2001 -

Post-Graduate Certificate - Marketing Management

GOVT POLYTECHNIC
04.2001 -

Mathematics

RML AWADH UNIVERSITY

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