Hotelogix
Suhail Ahmed
Manager, Hospitality
Malappuram,KL
Summary
Dynamic Operations Manager with a proven track record at Fezinn Hotel and Apollo Dimora Riyadh excelling in financial management and team leadership. Enhanced employee retention and profitability through strategic cost control and effective communication. Skilled in performance monitoring and fostering a collaborative environment, driving operational excellence in high-pressure situations.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Operations Manager
Fezinn Hotel, Thamarassery
06.2024 - Current
- Oversaw day-to-day operations of an 86-room hotel with a staff of 70 employees.
- Coordinated with sales teams to develop targeted promotional campaigns for increased bookings.
- Oversaw financial management, including budgeting, forecasting, and cost control measures to maximize profitability.
- Increased employee retention rates through effective leadership techniques that fostered team cohesion.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
- Kept a trustful and healthy relationship with feeders, vendors, and those who are connected with the property.
- Reported to the management directly.
Operations Manager
Hotel Apollo Dimora
11.2018 - 11.2023
- Managed the overall operations of a 102-room hotel and a big restaurant inside.
- Handled both HR and Finance activities.
- Assisted all the department heads in their operations.
- Managed the hotel operations during the Covid-19 crucial period, retaining staff, and reducing expenses.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Reported to the management directly.
Accounts Manager
Hotel Apollo Dimora
07.2016 - 10.2018
- Handled the accounts and finance activities of the construction phase of the property.
- Developed comprehensive financial reports for stakeholders, ensuring transparency and informed decisionmaking.
- Dealt with management regularly to update the construction progress status.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
Senior Accountant
Trivandrum Apollo Towers Pvt. Ltd.
11.2014 - 06.2016
- Headed the overall accounts and finance work of Dimora Trivandrum's construction phase.
- Finalized the financial reports, statutory and managerial, and submitted them to the authorities.
Accountant
Samana Business Group
09.2009 - 10.2014
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Reported to the Finance Manager.
Education
MBA - Finance
Pondicherry University
Puducherry, India 04.2001 -
B.Com - Co-operation
Calicut University
Kozhikode, India 04.2001 -
Skills
Operations management
Customer service
Team leadership
Problem-solving
Performance monitoring
Staff management
Financial management
Cost control
Software
IDS
Tally
MS Office
Timeline
Operations Manager
Fezinn Hotel, Thamarassery
06.2024 - Current
Operations Manager
Hotel Apollo Dimora
11.2018 - 11.2023
Accounts Manager
Hotel Apollo Dimora
07.2016 - 10.2018
Senior Accountant
Trivandrum Apollo Towers Pvt. Ltd.
11.2014 - 06.2016
Accountant
Samana Business Group
09.2009 - 10.2014
MBA - Finance
Pondicherry University
04.2001 -
B.Com - Co-operation
Calicut University
04.2001 -