SUHAIL AHMED T. S

Seeking an opportunity to work as a manager in a reputed concern to exhibit my knowledge for the benefit of the company and for achieving the growth.

Punctual Manager with over 6 years of experience in managing team of 45 employees and 1.5years of experience in managing 120+employees in retail industry. Resourceful leader capable of remaining calm under pressure and delegating day-to-day tasks. Outstanding time management and conflict resolution skills

• With the continuous improvement in overall performance, have scored A grade category in 2018-2019 (JFL).
• Achieved 1st slab in stock take results (0.17%) (Dmart).
• Successfully signed two new outlets through Franchise (Dotberrys café).
• Conducted Namma Marathon event successfully along with Namakkal Info (Social Activity).

• JUBLIANT FOOD WORKS (Dominos Pizza), Chennai, India, Associate Manager, 06/01/15, 01/31/16, Assistant Manager, 01/01/16, 11/30/16, Senior Assistant Manager, 11/01/16, 12/31/17, Restaurant in charge, 12/01/18, 04/30/18, Restaurant General Manager, 04/01/18, 10/31/19
• AVENUE SUPERMARTS LIMITED (Dmart), Department Manager, 10/01/19, 04/30/21
• Dotberrys, District Manager, 04/01/21, 03/31/23
• Guest Delight Manager (Jubilant Foodworks Limited), Guest Delight Manager, 04/01/23, Present

• To focus on guest needs and exceed expectation.
• Handling the Restaurant P & L.
• Control food stock and wastage in my restaurant.
• Staffing and people management.
• Training the staffs to enhance the quality for best outcome.
• Cross checking all morning and closing reports which done by shift manager.
• Ensure the cleanliness and maintenance of all work areas.
• Handling and maintaining reports for audits.
• Store audits, conducting weekly and monthly review for store managers.
• Handling the franchisors queries.
• Creating SOP for the organisation and training the team.
• Co-ordinating with research & development team.

• MS-Office 2003, 2007, Intermediate, 6 years till date
• Microsoft Windows XP, 2007, Intermediate, 6 years till date

• Date of Birth: 01/29/95
• Gender: Male
• Nationality: Indian
• Marital Status: Single
• Religion: Muslim

• English, Proficient, True, True, True
• Tamil, Proficient, True, True, True

• Cricket
• Football

I hereby declare that all the above statements are true, complete and correct to the best of my knowledge and belief.

Punctual Manager with over 6 years of experience in managing team of 45 employees and 1.5 years of experience in managing 120+ employees in retail industry. Resourceful leader capable of remaining calm under pressure and delegating day-to-day tasks. Outstanding time management and conflict resolution skills.

• Responsible for store staff recruiting, training, coaching, orienting and motivating employees.
• Directed all activities required to achieve store sales, targets, goals.
• Strong knowledge in the field of sales and operations in retail sector & expertise in customer handling skills carrying extensive experience of 8 years.
• Create and maintain excellent relationships with the patrons and co-workers.
• Handling team of 120+ team members, authorized for sales and operations, planning, organizing the financial requirement of the store and maintaining the budget, targets of the store.
• In-depth knowledge of assigning responsibilities for particular work, and comprehensive knowledge in setting deadlines to ensure punctuality of the work.
• Demonstrated ability of scheduling and supervision of department workers with adherence to efficiency metrics.
• Delivered positive results by controlling the monthly operations budget and limiting financial discrepancies.
• Supervised the company's merger to ensure a smooth transition.
• Interviewed job candidates and made staffing decisions.
• Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
• Created work schedules according to sales volume and number of employees.
• Maintained strong knowledge in the handling of perishables.
• Completed profit and loss performance reports.
• Increased profits through effective sales training and troubleshooting profit loss areas.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.