Suhail Khan
Strategic Partnerships / Business Development / Payments Strategy
Summary
Skilled business development & strategic partnerships professional with a strong educational background and a consistent record of high achievement. Over 8 years experience in delivering business results in fast paced dynamic environments including quick commerce, e-commerce and consumer durables, fintech with expertise in payments
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
General Manager - Payment Partnerships
Swiggy
4 2023 - Current
- Grow, scale and lead Swiggy's payments led growth partnerships charter across banks, payment networks, wallets, UPI, BNPL, fintechs
- Develop the overall strategy & vision for Payment Alliances
- Own the P&L for payment partnerships across Food Marketplace, quick commerce & dining out BLs at Swiggy
- Lead New initiatives & partnerships- monetization, user acquisition & activation, GTM of new products & features
- Influence internal stakeholder (product, engineering & business leaders ) to get-buy in for payment initiatives and work closely with C-level executives externally
- Develop and enhance Swiggy product capabilities through new integrated partnership opportunities that can help drive growth, acquisitions, better UX, profitability etc
- Help shape the payments acceptance & checkout strategy along with Product, BizFin, Category, Legal, and Engineering teams to create a better experience for customers
- Lead negotiations with payment processors, issuers, acquirers, networks, and regulators
Senior Manager - Payment Alliances
Swiggy
01.2022 - 03.2023
- Building and managing payment alliances for Swiggy across payment players – Banks, Networks, wallets, UPI, BNPL etc.
- Driving revenue and volume growth via payment partner offers for Swiggy – Food marketplace and other business lines.
- Develop and enhance Swiggy product capabilities through new integrated partnership opportunities that can help drive growth, acquisitions, better UX, profitability etc.
- Responsible for managing the partnerships, scaling them and accountable for delivery on business from each of the partners with full ownership of the P&L
- Building business case for payment alliances to improve efficiency of spends and better UX
- Working closely with the cross-functional teams across product management,engineering, marketing, compliance & legal, analytics and finance
- Monitoring and timely reporting of progress on key business metrics and activities
- Grow, scale and lead Swiggy's payments led growth team
Manager - Strategic Partnerships
Flipkart
01.2021 - 01.2022
- Creating, owning and delivering on the multi year strategic partnerships roadmap for Flipkart Fashion
- Managing investee partners as primary POC and identification of potential strategic partners
- Leading D2C charter for Flipkart Fashion - hyper growth & end to end program management
- Work closely with category, business finance, corp. dev, marketing teams to drive initiatives across key partners
- Set up competition listening post for identifying industry best practices
- Program Managing & driving strategically important projects to drive industry leadership
- Set up Analytics & Insights cell for tracking progress on key deliverables and sharing key insights with leadership Own the holistic strategy with most important brand partners (ABFRL, Wildcraft, Arvind, USPL, Clovia)
Category Manager - Fashion
Flipkart
04.2019 - 01.2021
- Leading Business Development for Women Ethnic Core Category
- Co-owning the P&L of the category
- Marketplace seller metrics improvement and growth, ensured highest adoption
- Developed strategic relations with the vendors to own the the terms of trade & grow the business
- Developed thorough understanding of the market, competition and vendors to create a winning portfolio of selection, pricing and availability 96% YoY Revenue Growth of Portfolio
- Led the project charters for Marketplace Speed, Vendor Lite, Alpha Streamline, Community Warehousing, RU Improvement
- Launched 24 brands in 12 months and added ~19k new styles across existing labels
- Researched, prepared for and led supplier negotiation process for managed category.
- Identified and reported key performance indicators to define successful category management.
Area Sales Manager
LG Electronics India
06.2017 - 04.2019
- Managed & developed sellers in Rest of Maharashtra region
- Developed the entire channel ground up for Goa region and scaled to 15 cr annual turnover in 18 months Billing Achievement – 120% /
- Booking Achievement 140%
- Received MD Special Award 3 consecutive quarters booking performance
- Key Account Management and Influencer Management
Management Intern
adidas Group
04.2016 - 06.2016
- Project Title : Retail Excellence in Distribution Department
- Surveyed Sports footwear retailers in Delhi, Haryana, Rajasthan & UP to track shop-in-shop performance
- Analysed merchandise quality across brands & completed competitive mapping of brands
- Evaluated and documented impact of SIS on sell-out growth & ASP
- Streamlined secondary sales tracking in distribution channel & development of SIS Tracker App for stakeholders
Education
MBA - Marketing & Operations
Goa Institute of Management
06.2015 - 03.2017
B.E - Mechanical
Goa University
01.2011 - 1 2015
HSSC - Science
Parvatibai Chowgule College
06.2009 - 06.2011
ICSE - Science
Vidya Vikas Academy
01.2008 - 1 2009
Internships
airbnb (04/2016 - 06/2016)
Business Expansion Specialist - Host Acquisition
Netzsch Technologies India Pvt Ltd (06/2014 - 07/2014)
Intern
CABE India (01/2014 - 02/2014)
Intern
Certification
Foundations of Business Strategy Darden School of Business (University of Virginia)
Languages
English
Advanced
Hindi
Advanced
Konkani
Advanced
Marathi
Intermediate (B1)
Timeline
Senior Manager - Payment Alliances
Swiggy
01.2022 - 03.2023
Manager - Strategic Partnerships
Flipkart
01.2021 - 01.2022
Category Manager - Fashion
Flipkart
04.2019 - 01.2021
Area Sales Manager
LG Electronics India
06.2017 - 04.2019
Management Intern
adidas Group
04.2016 - 06.2016
MBA - Marketing & Operations
Goa Institute of Management
06.2015 - 03.2017
B.E - Mechanical
Goa University
01.2011 - 1 2015
HSSC - Science
Parvatibai Chowgule College
06.2009 - 06.2011
ICSE - Science
Vidya Vikas Academy
01.2008 - 1 2009
General Manager - Payment Partnerships
Swiggy
4 2023 - Current
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