Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards Recognition
Accomplishments
Timeline
Generic

Suhail Shajahan

Summary

Dynamic business operations professional specializing in vendor management and financial reporting at JP Morgan Chase & Co. Demonstrated success in streamlining processes and elevating service delivery. Proficient in stakeholder communication, fostering efficiency and compliance across varied teams. Dedicated to providing strategic insights and generating impactful results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Vendor Mangement Operation Anylast

JP Morgan Chase & Co
Bengaluru
12.2024 - Current
  • Oversaw global contingent workforce management to optimize operational efficiency.
  • Managed vendor relationships and ensured compliance across multiple regions.
  • Conducted OPEX reporting for property management on a global scale.
  • Administered invoicing and payments to vendors using SAP Ariba.
  • Developed and monitored budgets for property management initiatives.
  • Streamlined invoice processing and payment workflows for improved accuracy.
  • Coordinated vendor management activities to enhance service delivery.
  • Evaluated financial reports to inform strategic decision-making in property management.

Business Operations Analyst

FedEx Express
Visakhapatnam
08.2022 - 12.2024
  • Created and maintained executive-level dashboards and reports using Power BI, covering business performance, vendor SLAs, and financials.
  • Managed project transitions and operational performance of BPOs in line with contractual SLAs.
  • Collaborated with finance to forecast revenues and budgets, ensuring alignment with compliance and strategic goals.
  • Supported Salesforce integration to streamline data tracking and reporting.
  • Delivered process improvement initiatives and automation strategies to increase efficiency.
  • Handled end-to-end vendor engagement, including onboarding, compliance checks, and payments.
  • Facilitated communication between stakeholders to ensure transparency and timely risk mitigation.

Facility Executive

Jones Lang LaSalle (JLL)
Bengaluru/Hyderabad
09.2020 - 08.2022

Education

MBA - Finance And Business Anylatics

Loyola Institute of Business Administration (LIBA)
05-2026

Bachelor of Hotel Management - Business Management and Finance

Christ University
Bangalore
01.2020

Skills

  • Business and financial reporting
  • Data analytics and dashboarding
  • Power BI and Excel
  • Vendor management
  • Contract compliance
  • Project management
  • Process optimization
  • SAP and Ariba
  • SharePoint administration
  • Forecasting and budgeting
  • Executive reporting
  • Stakeholder communication
  • Alteryx Beginner

Certification

  • SAFe Agilist 6.0 (Agile Certified)
  • QDM Practitioner

Awards Recognition

Bravo Zulu Award, FedEx Express, Awarded for outstanding business performance leading to improved financial results and customer satisfaction.

Accomplishments

  • The GRIR QDM Project resulted in savings of approximately $3 million.

Timeline

Vendor Mangement Operation Anylast

JP Morgan Chase & Co
12.2024 - Current

Business Operations Analyst

FedEx Express
08.2022 - 12.2024

Facility Executive

Jones Lang LaSalle (JLL)
09.2020 - 08.2022

MBA - Finance And Business Anylatics

Loyola Institute of Business Administration (LIBA)

Bachelor of Hotel Management - Business Management and Finance

Christ University

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Suhail Shajahan