Suhail Basha
Senior Specialist (HR)
Bengaluru,Karnataka
Summary
Driven and decisive Senior HR Specialist offering 5+ years of experience managing human resources teams.
Flexible and focused with expertise in Induction/Pre-Induction, People Management, Employee Relations and Fun activities at work place. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Specialist - Human Resource
[24]7.ai
Bengaluru
09.2017 - Current
- Professional with 5+ years of experience in Operations and HR management.
- Processed human resources requests.
- Responsible for EWS
- Responsible for FITO (Fun activities at work place)
- I have developed skills in People management and time management.
- Responsible to create business partnership and build trust with HR executives and employees.
- Responsible in resolving grievances of employees and control attrition.
- Responsible to present project reports to stakeholders and clients
- Resolved employee and managerial issues.
- Scheduled and supervised human resources employees for various departments.
- Partnered with senior leadership to establish and develop corporate and HR policies, procedures.
- Provided essential support to address individual HR needs of employees.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Guided managers and supervisors on resolving discipline issues and employee grievances.
Education
MBA - Human Resources Management
Patel Institute of Science And Managment
Bengaluru12.2021
Bachelor of Science - Science Education
BSC
Raipur07.2017
Skills
- Policies Implementation
- Stakeholder Management
- New Hire Onboarding
- Harassment Investigation
- Human Resources Management Systems
- Decision Making
- Employee Relations
- Documentation and Reporting
- Verbal and Written Communication
- Coaching and Mentoring
- Teamwork and Collaboration
- EWS
- Grievance Management
- Skip Level meets
- Focus group discussions
- Employee retention
- Employee engagement
Languages
English
First Language
Affiliations
- Promising Debut
- Best HR
- Best Coach
- Rockstar [24]7
- Stellar success award
Certification
- KSP Blueprint
- Bedrock
Projects
- Fraud investigation – Optus
- PHO (Pre-Hire induction)
- Induction
- Exit interview analyses
- Reducing CAPE time for voice experts
- Service to sales conversion
- Optimizer assist
- Un-auth to Authentication of service chats transition
- Employee engagement
- FITO
Timeline
Senior Specialist - Human Resource
[24]7.ai
09.2017 - Current
MBA - Human Resources Management
Patel Institute of Science And Managment
Bachelor of Science - Science Education
BSC
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