SUHANI CHAUHAN
Revenue Operations Analyst
Bengaluru
Summary
Early-career Analyst with 8 months of experience in business analytics, MIS, WBR reporting, and dashboard automation across Retention, Finance, Support, and Operations. Experienced in GTM execution, incentive reporting, CRM automation, and leadership support to enable data-driven decision-making.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Revenue Operations Analyst
Pazcare
Bengaluru
04.2025 - Current
- Led daily and weekly business reviews (WBR) with leadership, supporting decision-making across Retention, Support, Operations, and Claims.
- Built and automated Zoho Analytics dashboards tracking KPIs, SLAs, ticket trends, claims TAT, and closure metrics.
- Served as the primary analytics partner to Finance, handling incentives, investor MIS, endorsement data, and closure reporting with high data accuracy.
- Drove Support & Claims performance analytics, monitoring SLA adherence and identifying operational gaps.
- Designed and implemented Zoho CRM workflow automations across Retention, Support, Claims, and Placements, reducing manual effort.
- Contributed to GTM strategy execution by writing plays for the GTM playbook in collaboration with leadership.
- Independently designed and executed a structured 2-week onboarding & training program for Retention team new joiners.
Education
Certification - Data Analytics
Masai School
Bengaluru, India03-2025
Bachelor of Sciences - Mathematics
St. Bede’s College
Shimla, India09.2024
Skills
SQL
Certification
Certificate of completion - Masai School
Projects
AIRFARE PRICE PREDICTOR – Group Project (Team Lead) – Live Demo GitHub Repo
Developed a Machine learning-based Airfare Price to forecast flight ticket prices based on various factors.
NIKE SHOE SALES DASHBOARD – Personal Project – Live Demo GitHub Repo
An interactive sales dashboard built with Python, designed to provide actionable insights into nike shoe sales performance.
ONCOMAP – Group Project (Team Lead) – GitHub Repo
Developed a Power BI dashboard to analyze the impact of genomic variations on drug sensitivity in cancer treatment.
Timeline
Revenue Operations Analyst
Pazcare
04.2025 - Current
Certificate of completion - Masai School
02-2025
Hackathon Winner Certificate – Masai School
01-2025
HackerRank SQL (Basic) Certificate – HackerRank
12-2024
Bachelor of Sciences - Mathematics
St. Bede’s College
Certification - Data Analytics
Masai School