Summary
Overview
Work History
Education
Skills
Languages
Projects And Highlights
Core Skills
Designation
Timeline
Generic

Suhas Bhanuse

Pune

Summary

Experienced QA/Test Lead with 10+ years of expertise in manual and automation testing, API testing, mobile testing, and ServiceNow ATF. Proven track record of leading teams, optimizing QA processes, and ensuring high-quality software delivery across diverse domains including eCommerce, banking, recruitment, and enterprise IT. Passionate about integrating AI tools like ChatGPT into QA workflows to boost test coverage, documentation quality, and productivity.

Overview

11
11
years of professional experience

Work History

Senior Quality Analyst / Test Lead

Globant India
04.2024 - Current
  • Worked on a high-impact project involving electronic tax filing systems for various U.S. federal and state forms, ensuring strict compliance with IRS and government regulations.
  • Performed extensive API testing (RESTful services) to validate data exchange between front-end tax platforms and back-end services.
  • Executed complex SQL queries to validate tax form data integrity and accuracy across multiple database systems.
  • Actively supported multiple production releases, including patch updates, form changes, and regulatory deadline compliance.
  • Collaborated closely with cross-functional teams across QA, development, and business units to ensure end-to-end quality and traceability.
  • Contributed to test planning, defect triage, and release verification under Agile/Scrum methodology.
  • Client: Ernest and Young (US Government Taxation Project)

Senior Quality Analyst / Test Lead

Globant India
10.2021 - 03.2024
  • Led a 5-member QA team for ServiceNow platform testing (Incident, Change, Problem, Service Catalog)
  • Developed ATF scripts for automation; performed end-to-end regression for SNOW patch upgrades
  • Integrated ChatGPT to streamline test scenario creation and documentation tasks
  • Validated API integrations with Active Directory and external HR tools
  • Delivered detailed QA reports to stakeholders; improved team efficiency through mentoring and process upgrades
  • Client: Deloitte (ServiceNow Project - ITSM/ITBM)

Senior QA Analyst

Pegasus Infocorp
10.2017 - 10.2021
  • Designed test cases and executed manual testing on iOS/Android
  • Collaborated with cross-functional teams to ensure timely, quality releases
  • Assessed business risks, reviewed user stories, and handled client communication
  • Client: Johnson Controls (Mobile + Web App)

Senior QA Engineer

Inceptive Technologies
04.2015 - 01.2017
  • Executed functionality, regression, and API testing using TFS
  • Participated in Agile ceremonies; worked with UK/US-based clients
  • Used Selenium for automated regression cycles
  • Client: Rigzone (Recruitment Platform)

QA Engineer

Tavisca Solutions
04.2014 - 04.2015
  • Conducted testing of hotel/flight/car booking flows
  • Reported and tracked defects in JIRA; prepared release test plans
  • Project: TravelNXT (Travel Booking Platform)

Education

B.E. - Information Technology

BM College of Engineering
01.2013

Diploma - Software Testing

Seed Infotech

Skills

  • Manual Testing
  • Regression
  • API
  • Mobile (Android/iOS)
  • Functional
  • Compatibility
  • GUI
  • Sanity
  • ServiceNow ATF
  • Postman
  • Selenium
  • JIRA
  • TFS
  • ChatGPT Prompt Engineering
  • AI-assisted documentation
  • Test case generation
  • ITSM
  • ITBM
  • Agile Scrum
  • Test Strategy
  • Defect Tracking
  • Test Reports
  • RTM
  • Test planning
  • Mentoring
  • Client communication
  • QA process improvement

Languages

English
Hindi
Marathi

Projects And Highlights

  • Integrated ChatGPT to automate test case drafting and bug report summarization
  • Designed test strategy for ServiceNow patch upgrades impacting over 500 users
  • Maintained high-quality standards across Agile projects with fast sprint cycles

Core Skills

Manual Testing, Regression, API, Mobile (Android/iOS), Functional, Compatibility, GUI, Sanity, ServiceNow ATF, Postman, Selenium, JIRA, TFS, ChatGPT Prompt Engineering, AI-assisted documentation, test case generation, ITSM, ITBM, Agile Scrum, Test Strategy, Defect Tracking, Test Reports, RTM, Test planning, mentoring, client communication, QA process improvement

Designation

QA/Test Lead

Timeline

Senior Quality Analyst / Test Lead

Globant India
04.2024 - Current

Senior Quality Analyst / Test Lead

Globant India
10.2021 - 03.2024

Senior QA Analyst

Pegasus Infocorp
10.2017 - 10.2021

Senior QA Engineer

Inceptive Technologies
04.2015 - 01.2017

QA Engineer

Tavisca Solutions
04.2014 - 04.2015

Diploma - Software Testing

Seed Infotech

B.E. - Information Technology

BM College of Engineering

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Suhas Bhanuse