Suhas G

Senior CLM Specialist-Business Systems- Nov 2022 till date.

• Proficient in Jira ticket resolution, Change Request triage, and production support using Jira, ServiceNow, and Pandora.
• Skilled in training, MI report extraction, problem record management, and IT security.
• Committed to continual service improvement and maintaining high customer satisfaction.
• Experienced in managing End-to-End KYC processes across diverse markets, profile drafting,and implementing operational dashboards.
• Strong analytical abilities, proactive task management, and resilience under pressure.
• Enhances stakeholder relationships and delivers superior compliance solutions.

KYC Associate- March 2021- Nov 2022

• Managed End-to-End KYC processes with attention to detail across diverse market.
• Drafted high-quality profiles and implemented operational excellence dashboards, driving performance within the KYC function.
• Navigated complex regulatory environments with strong analytical abilities, ensuring compliance and enhancing stakeholder relationships.
• Demonstrated resilience under pressure, consistently meeting monthly KRI targets and delivering best-in-class solutions.
• Developed training materials to enhance staff proficiency and productivity.