Suhas k
Bengaluru
Summary
Accounts receivable specialist at Gallagher with a proven track record in optimizing invoice processing and enhancing client satisfaction. Skilled in data analysis and project management, implemented effective SOPs, and resolved discrepancies, ensuring timely payments and improved workflow efficiency.
Overview
2
2
years of professional experience
Work History
Process analyst
Gallagher
05.2023 - Current
- Efficiently processed and reconciled monthly and semi-monthly invoices.
- Efficiently worked on billing types called agency billing, Direct billing.
- Prepared instalments and endorsement based on client requirement.
- Managed and resolved invoice discrepancies, including blocked checks and aged invoices.
- Ensured timely payment tracking and follow-up, updating invoice statuses accordingly.
- Distributed billed invoices to requesters promptly.
- Conducted daily quality checks, identified errors, and implemented corrective and preventive measures.
- Optimised workflow through queue management and work allocation, adhering to strict TATs.
- Mentored new team members, fostering a strong understanding of processes.
- Developed and maintained Standard Operating Procedures (SOPs) aligned with client specifications.
- Prioritised client satisfaction through efficient query resolution and process improvements.
- Managed a team of 35, ensuring productivity and meeting performance targets.
Education
Bachelor of commerce -
mount shepherd college of commerce
Banglore University07.2021
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Management
- Time management
- Invoice processing
- Standard operating procedures
- Performance monitoring
- Effective communication
- Skilled in Exel
- Skilled in ms outlook
- Reporting skills
Languages
English
Proficient
C2
Hindi
Advanced
C1
Telugu
Upper Intermediate
B2
Timeline
Process analyst
Gallagher
05.2023 - Current
Bachelor of commerce -
mount shepherd college of commerce