Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Suhas Kale

Pune

Summary

Accomplished and results-driven Program Manager with over 17 years of experience leading high-performing teams in large-scale organizations across diverse industries. Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Program Manager

Amdocs
Pune
08.2024 - Current

Project: SAMSON

Client: T-Mobile

  • Led cross-functional teams to develop project plans and timelines.
  • Coordinated resources and schedules for multiple concurrent projects.
  • Facilitated risk assessments to identify potential project challenges.
  • Oversaw budget management and financial tracking for project expenditures.
  • Implemented process improvements to enhance team collaboration and efficiency.
  • Organized project status meetings to review progress and address concerns.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Oversaw program compliance with requirements, schedule and budget.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Managed external client and business partner relationships.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Reviewed customer feedbacks on a regular basis in order to identify potential areas of improvement in service delivery.
  • Championed continuous improvement initiatives, incorporating lessons learned and best practices into program operations.

Product Manager

Amdocs
Dusseldorf
08.2020 - 08.2024

Project: FusionC

Client: Vodafone Germany

  • Led cross-functional teams to develop product roadmaps and strategies.
  • Collaborated with stakeholders to gather and prioritize product requirements.
  • Conducted market research to identify industry trends and customer needs.
  • Managed product lifecycle from conception through launch and iteration.
  • Facilitated agile ceremonies to enhance team collaboration and efficiency.
  • Analyzed user feedback to refine product features and enhance usability.
  • Coordinated with engineering teams to ensure timely delivery of product enhancements.
  • Developed training materials to support product launches and user adoption.
  • Developed product roadmaps to help guide the development of new products.
  • Collaborated with stakeholders to define product requirements and user stories.
  • Worked with engineers to improve user experience and confirm builds meet user specifications.
  • Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
  • Led project planning sessions to map out timelines for feature releases.
  • Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
  • Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
  • Communicated progress updates at regular intervals with senior leadership.

Test Manager/ Test Architect

Amdocs
10.2014 - 08.2020

Project: SAMSON

Client: T-Mobile

  • Company Overview: Amdocs is a leading software and services provider for communications and media companies. Website: https://www.amdocs.com
  • Develop comprehensive test strategies that align with the project goals and organizational objectives.
  • Create detailed test plans, assign tasks, and set timelines.
  • Manage and lead the test team, including hiring, training, and performance management.
  • Ensure the execution of functional, non-functional, regression, and user acceptance tests.
  • Ensure that the final product meets quality standards and adheres to industry-specific compliance.
  • Provide detailed, clear reports to stakeholders regarding test progress, risks, and quality metrics.
  • Identify and mitigate risks related to testing processes, including insufficient test coverage, resource bottlenecks, or environment setup.
  • Control and manage testing budgets, ensuring that resources are used effectively and that testing is completed within budget constraints.
  • Amdocs is a leading software and services provider for communications and media companies. Website: https://www.amdocs.com

Senior Subject Matter Expert

Amdocs
08.2009 - 10.2014

Project: E2E Mobility

Client: AT&T

  • Company Overview: Amdocs is a leading software and services provider for communications and media companies. Website: https://www.amdocs.com
  • Collaborate with stakeholders to understand requirements and ensure that testing aligns with business and technical objectives.
  • Execute test cases across different environments (e.g., development, staging, and production).
  • Design, implement, and maintain automated test scripts for regression, smoke, and functional tests.
  • Provide guidance and mentorship to junior testers and team members.
  • Create detailed reports on test execution, defect tracking, and test coverage.
  • Stay updated on the latest trends and advancements in testing tools, frameworks, and methodologies.
  • Amdocs is a leading software and services provider for communications and media companies. Website: https://www.amdocs.com

Quality Assurance Engineer

BMC Software
05.2008 - 08.2009
  • Company Overview: BMC Software is a global leader in IT solutions for the digital enterprise. Website: https://www.bmc.com
  • Understanding requirements.
  • Working closely with the on-site & off-shore teams.
  • Test planning.
  • Test case preparation.
  • Internal/External Review of Test cases.
  • Identifying Non Functional Testing.
  • TC Execution.
  • Automation of Regression Suite.
  • Defect Tracking.
  • BMC Software is a global leader in IT solutions for the digital enterprise. Website: https://www.bmc.com

Education

Bachelor of Computer Science and Engineering -

Pune University
Pune, India
08.2007

Skills

  • Strategic Leadership
  • Project/Team Management
  • Safe Agile Methodology
  • BI Reporting
  • HP-QC
  • Jira/Confluence
  • Automation & Service Virtualization
  • Gen AI Tooling
  • Micro Services
  • MySQL
  • Couchbase
  • Problem Solving
  • CI/CD
  • Rest API
  • Budget tracking
  • Risk assessment
  • Stakeholder engagement

Certification

The University of Texas at Austin & Great Lakes University, Post Graduate Program in Artificial Intelligence for Leaders

Hobbies and Interests

  • Automation Framework
  • Problem Solving
  • Software Architecture and Design
  • Innovation

Languages

  • English, Fluent
  • Marathi, Native
  • Hindi, Native

Personal Information

Title: Senior Program Test Manager

Timeline

Program Manager

Amdocs
08.2024 - Current

Product Manager

Amdocs
08.2020 - 08.2024

Test Manager/ Test Architect

Amdocs
10.2014 - 08.2020

Senior Subject Matter Expert

Amdocs
08.2009 - 10.2014

Quality Assurance Engineer

BMC Software
05.2008 - 08.2009

Bachelor of Computer Science and Engineering -

Pune University
Suhas Kale