Suhas Rawal
Freelance Fitness Trainer
Pune,MH
Summary
Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes.
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Freelance Fitness Trainer
Freelance Fitness Trainer
Pune, Maharashtra
10.2021 - Current
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Designed specific workout systems for individual clients based on performance ability.
- Provided fitness assessments and program planning.
- Organized files and created new system for personal fitness plans, records and contracts.
- Educated clients through creative presentations about health and personal benefits of services.
- Met health education and wellness objectives with implementation of new training programs.
- Grew client base through word-of-mouth referrals based on client satisfaction and results.
Sr. Marketing and Operations Head
Multifit
Pune, Maharashtra
03.2019 - 02.2021
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw daily operations to ensure high levels of productivity.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Maintained energy and enthusiasm in fast-paced environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed team communications and information for meetings.
- Handled 100 calls per day to address client inquiries and concerns.
- Used coordination and planning skills to achieve results according to schedule
- Collaborated with team members to achieve target results
- Worked with customers to understand needs and provide excellent service
Head Operations Manager
Rabble Ranch Pvt. Ltd.
Pune, Maharashtra
11.2017 - 02.2019
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Trained new employees on proper protocols and customer service standards.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Led business planning, developed market strategy and established direct procurement of products from hospitality vendors.
Business Head
Skyline Organization, APPCO Marketing
Pune, Maharashtra
12.2013 - 03.2017
- Developed in-depth knowledge of each client's business through research and regular on-site meetings.
- Created and optimized policies and programs in line with corporate vision.
- Established and managed monthly, quarterly and yearly sales plans.
- Built and strengthened relationships with industry partners to drive growth.
- Developed and implemented successful strategies for building company sales.
- Developed bottom-up forecasting plans for territory to address quarterly sales goal attainment for Products.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
- Effectively supervised staff of 120 personnel by implementing company policies, protocols, work rules and disciplinary action.
Customer Relationship Executive
3 Hutchinson Global Services
Pune, Maharashtra
11.2011 - 12.2013
- Described product and service details to customers to provide information on benefits and advantages.
- Submitted daily reports to management outlining calls made, queries received and issues resolved and uploaded KPI reports into Service Cloud system.
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Solicited customer engagement in loyalty programs to enhance company revenue generation.
Education
Diploma in Personal Training - Fitness Science (92.35%)
K11 School of Fitness Sciences
Pune 01.2021 - 10.2021
Bachelor's - Computers
Symbiosis Institute of Computer Studies
Pune 03.2009 - 04.2012
No Degree - Sr. Secondary (64.5%)
Board of High School And Intermediate Education
Uttar Pradesh 03.2007 - 04.2008
No Degree - Secondary Education (70.86%)
Tulip International School
Ahmedabad 04.2004 - 03.2005
Skills
Rehabilitation techniques
undefinedHobbies
- Hiking
- Music
- Running
Timeline
Freelance Fitness Trainer
Freelance Fitness Trainer
10.2021 - Current
Diploma in Personal Training - Fitness Science (92.35%)
K11 School of Fitness Sciences
01.2021 - 10.2021
Sr. Marketing and Operations Head
Multifit
03.2019 - 02.2021
Head Operations Manager
Rabble Ranch Pvt. Ltd.
11.2017 - 02.2019
Business Head
Skyline Organization, APPCO Marketing
12.2013 - 03.2017
Customer Relationship Executive
3 Hutchinson Global Services
11.2011 - 12.2013
Bachelor's - Computers
Symbiosis Institute of Computer Studies
03.2009 - 04.2012
No Degree - Sr. Secondary (64.5%)
Board of High School And Intermediate Education
03.2007 - 04.2008
No Degree - Secondary Education (70.86%)
Tulip International School
04.2004 - 03.2005
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