Post Graduate Diploma (PGDIP) holder in International Business Management from Heriot-Watt University, Edinburgh. I am a highly driven and motivated candidate who is ready to deliver the desired results with my skillset and confidence. Having stayed in the UK for around 3.5 years gave me immense international exposure with technical and interpersonal skills necessary to excel in this role. I am well-suited to streamline subcontractor resource management and handle diverse administrative tasks.
Awarded Employee of the Month three times throughout working and maintaining a courteous relationship with consumers with a happy attitude.
Assisted Parcel-force, Hermes, and Royal Mail parcels in a way to reduce customer complaints and paved the way for a better rating.
Handling telephone queries effectively, processing sales transactions by more lead generations, and resolving technical issues.
Customer assistance, till assistance, and product representation based on promotional stands and maintaining active ledger entries of stock clearance products.
Adapting to work as a team by loading cash in tills and closing after evening shifts.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed activities including customer panel communications and Personal Relations
Organized promotional events for Counterparts in apparel
Prepared reports on inventory levels, procurement activities, and budgeting information and support regarding Stock Audits.
Managed Ledger entries for discounts using CRM and RMA calculations.
Achievement: Initiated and executed promotion over social media on upcoming apparel in Londonmother.com, and hiddenfashion.com and recognized for the complete ownership.
Organized Open Mic poetry in College Campus inter-college fest and was awarded Best MC for hosting the Vennira-Iravu Show on the Aviation cultural stage. Obtained a service excellence certificate from Outreach department.
Adhering to the University norms and helping out by creating a safe environment for juniors who felt the culture shock of the UK.