Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Suhasini Mudragada

Bangalore

Summary

Detail-oriented and results-driven Quality Control Analyst with over 5.5 years of experience in medical billing and accounts receivable management. Expert in applying CPT, ICD-10, and HCPCS coding systems to ensure accurate claim submissions and adherence to healthcare regulations. Proven track record in analyzing billing data, conducting audits, and resolving discrepancies to optimize revenue cycle processes. Adept at collaborating with insurance carriers, healthcare providers, and patients to address billing issues and ensure timely reimbursement. Strong proficiency in medical billing software, Electronic Health Records (EHR) systems, and regulatory compliance, with exceptional organizational and problem-solving skills. Committed to enhancing billing accuracy, improving process efficiencies, and maintaining high standards of quality control.

Overview

2
2
years of professional experience

Work History

Quality Control Analyst - AR

Omega Healthcare Management Services pvt. Ltd.
Bangalore
12.2022 - 10.2024

Quality Control Analyst - Accounts Receivables ( Ambulence Medical Billing)
Omega Healthcare
December 2022 ( April 2023 on paper ) – October 2024

  • Ensured Billing Accuracy: Reviewed and validated medical claims, including CPT, ICD-10, and HCPCS codes, to ensure accurate billing and compliance with payer guidelines and healthcare regulations.
  • Conducted Quality Audits: Performed comprehensive audits of billing records and accounts receivable transactions, identifying discrepancies and ensuring adherence to internal controls and industry standards.
  • Resolved Billing Issues: Investigated and resolved complex billing discrepancies, denials, and rejections, collaborating with insurance carriers and healthcare providers to correct and resubmit claims.
  • Data Analysis and Reporting: Analyzed accounts receivable data to identify trends, patterns, and areas for process improvement; prepared and presented detailed reports on billing accuracy, claim status, and quality control metrics to senior management.
  • Improved Processes: Developed and implemented quality control protocols and process improvements, enhancing billing accuracy, efficiency, and compliance with healthcare regulations and payer requirements.
  • Ensured Compliance: Maintained thorough documentation of quality control activities, including audit findings and corrective actions, ensuring compliance with HIPAA and other relevant healthcare standards.
  • Provided Training: Delivered training and support to billing staff on quality control practices, medical coding, and compliance requirements, fostering a culture of accuracy and regulatory adherence.

Anesthesiologist (Medical Billing Focus) ( Physcician billing)
AdvantEdge Healthcare Solutions
October 2021 – March 2022

  • Skilled Anesthesiologist with 6 months of experience in medical billing and coding. Proficient in managing insurance claims, coding procedures, and resolving billing discrepancies. Demonstrated ability to streamline billing processes and ensure accurate claim submissions. Adept at collaborating with healthcare teams to optimize revenue cycle management. Strong knowledge of CPT and ICD-10 coding systems. Committed to enhancing operational efficiency and compliance in healthcare billing.

Medical Billing Specialist - Ambulance Services, Omega healthcare managment Feburay 2019 – Decmeber 2022

  • Processed Ambulance Claims: stated carrier as an AR for billing and coding for emergency and non-emergency ambulance services, ensuring accurate submission of claims to insurance carriers and government payers.
  • Applied Correct Coding: Utilized appropriate coding systems (CPT, ICD-10, and HCPCS) to accurately represent ambulance services, including transportation levels and associated medical services.

Education

Some College (No Degree) - Discontionued in 3 Third Year

Prasiddha Engineering College
Amalapuram, India
07-2018

Some College (No Degree) - PUC

Naryana Junior Colleage
Ravulapalem, India
07-2016

Skills

  • Billing and Claims Management
  • Regulatory Compliance
  • Attention to Detail
  • Data Analysis and Reporting
  • Problem-Solving
  • Communication Skills
  • Auditing Skills
  • Adaptability
  • Excel Management
  • Time Management
  • Requirements Analysis
  • Root Cause Analysis

Languages

Telugu
First Language
English
Elementary (A2)
A2
Hindi
Beginner
A1

Accomplishments

Best Team Award - Quality Control Analyst, Medical Billing

Recognized for leading the team to achieve a 98% improvement in billing accuracy and reducing claim denials by 95% through effective quality control and process enhancements. Demonstrated exceptional teamwork and innovative problem-solving skills that significantly enhanced operational efficiency.

Affiliations

  • Managed Audits: Solely handled audit responsibilities for three teams, ensuring accuracy and compliance in medical billing processes through detailed reviews and corrective actions.
  • Trained Teams: Conducted training sessions for new hires, providing comprehensive guidance on billing procedures, coding practices, and compliance standards.
  • Process Improvement: Collaborated with the operations team to enhance billing processes, implementing improvements that increased efficiency and accuracy.
  • Provided Assistance: Offered support to the operations team by addressing billing issues, optimizing workflows, and contributing to overall process enhancements.

Timeline

Quality Control Analyst - AR

Omega Healthcare Management Services pvt. Ltd.
12.2022 - 10.2024

Some College (No Degree) - Discontionued in 3 Third Year

Prasiddha Engineering College

Some College (No Degree) - PUC

Naryana Junior Colleage
Suhasini Mudragada