Hi, I’m
SUHEL KHAN
Udaipur
Work Preference
Summary
Seeking an opportunity for professional challenge and growth to support and enhance co-operative objectives of the company
Overview
16
years of professional experience
1
Language
Work History
Altius Infra (Formally ATC)Jaipur
Manager Rajasthan Circle
06.2018 - 09.2025
Job overview
- Prepare & monitor preventive maintenance (PM) schedule; review the technician & vendor performance (site visit, SLAs etc.) periodically as per defined parameters, ensure proper documentation of reports (field service reports, log books etc.) accurately and timely, supervise maintenance and working of equipment’s like network monitoring systems, PIU’s for alarms to avoid major outage and drive better uptime and guide technicians in their work.
- Conduct root cause analysis for breakdowns, analyses past PM data; review alarm status at the time of breakdown; guide technician on troubleshooting in order to identify causes of breakdown and ensure corrective action.
- Conduct site visits to monitor site hygiene and safety, carry out periodic audits of log books, diesel filling sheets and processes at site; supervise key management; monitor repair and maintenance
- In order to ensure that all assets are maintained in proper conditions and there is no discrepancy around rating of assets or any theft/misuse
- Control energy OPEX by keeping DG on auto mode and utilizing battery back-up as planned, ensuring no overrated equipment is operated at site; monitor and analyses consumption patterns; identify discrepancies and negative trends; coordinate with technicians to take corrective actions to optimize diesel usage, monitor & document DG/battery/EB run hour and take corrective actions as required, control caretakers/landlords so that they do not interfere with operations & diesel-filling etc.
- Liaise with EB to ensure bills are generated and paid on time, resolve issues around line layout and bill generation(especially meter reading), payment to avoid disconnection and any other EB related rectification and repair
- Engage with landlords to effectively deal with issues arising out of diesel theft, interference with equipment usage and working, take timely feedback about rentals received etc. to pre-empt/minimize site outage due to landlord interference and protect company assets
- Liaise with community, local administration, police, EB officials etc. & operators as required to build favorable relations and enlist their support to resolve any issues on site
- Monitor stakeholder (Operator, Vendor, Caretaker, Technician, Landlord etc.) feedback to identify potential problems, create database of vendors and key issues to share experiences with team and proactively address potential problems
- Monitor details of equipment’s and their maintenance schedule, monitor vendor SLAs, cross verify FSR’s filled by vendors with technician reports and site visit, coordinate with vendors in case of issues on site for timely service, give feedback to management for levy of penalties on default, resolve any escalated issues/ guide technicians on vendor management in order to ensure that all contractual obligations and SLA clauses are met by vendors and maintain asset lifespan
- Establish and maintain good relationships with key vendors, follow-up for vendor payments and support issues of delayed payments/discrepancies; provide timely feedback on service concerns in order to ensure a strong working relationship with vendors and service provision when required
- Guide, motivate technician team to deliver on objectives, review performance and give feedback, reinforce ownership with company values and processes & their compliance.
- Demonstrate scope of equipment service to technicians, educate them on new equipment usage, proper knowledge/ working/ maintenance of existing equipment and safety guidelines (like using insulated tools around equipment) to ensure a safe working.
- Job Responsibility
- Site Operations and Maintenance
IDEA Cellular Infra Structure Ltd. (ICISL). Aditya Birla Group
O&M Asst. Manager (Technical Services) in MPCG Circle
04.2016 - 05.2018
Job overview
- Responsibility for handling Operation & Maintenance of Mobile Towers of Idea Cellular Ltd.
- Deployment of New Built and Sharing
- Identifying root cause of failures and implementing quick breakdown solutions to put the equipment’s back in operation within minimum turnaround time.
- Passive Equipments maintenance Preventive and Corrective Both.
- Alarm simulation
- Surveillance and Energy management.
V R Power Equipment’s (P) Ltd. JAIPUR IN COLOBERATION WITH Telecom Infra provider (INDUS; Bharti Hexacom & Infratel)
O&M Zonal Manager
06.2009 - 04.2016
Job overview
- Responsible for handling Operation & Maintenance of mobile towers of INDUS, Hexacom&Infratel companies.
- Efficiently handling 1520(indus, Hexacom,Infratel) Towers with 3000 BTS.
- Implementing strategic vision and direction to maintenance so as to meet the medium- and long-term objectives of the organization.
- Identifying root cause of failures and implementing quick breakdown solutions to put the equipments back in operation within minimum turnaround time.
- Monitoring and analyzing the equipments to avoid unexpected breakdown and efficiently handling breakdown & modification by applying various efforts.
- Planning the execution of maintenance activity, observing standard procedures for maintenance and considerably reducing down time.
- Conceptualizing and implementing process modifications for optimizing resource utilization and maximizing productivity and adapts automated systems for streamlining operations to enhance operational efficiency.
Education
Geetanjali Institute of Technical Studies, Udaipur, Mohan Lal Sukhadia University UdaipurUdaipur, Rajasthan, India
B.E from Electronics & Communication Engineering
08-2008
University Overview
Shri Jawahar Jain Shikshan Sansthan Sr. Sec. SchoolUdaipur, RAJ
Senior Secondary
07-2003
University Overview
Rajasthan Board Satate Education (RBSE)
Govt. Sr. Sec. SchoolDhariyawad, RAJ
Secondary
07-2001
University Overview
Rajasthan Board Satate Education (RBSE)
Skills
Qualified BE (Electronics & Communication) from Mohan Lal Sukhadia University, Udaipur (Rajasthan), India with experience of 16 years in Operations & Maintenance, Service Engineering, Technical Support, Safety and Team Management, Energy (DieselEB), Surveillance
Currently spearheading as Manager - TELECOM Tower Operations at Altius Infra (Formally Known as ATC Telecom Infrastructure Pvt Ltd) Well versed in overall troubleshooting, overhauling, servicing, operations and maintenance to ensure maximum operational availability of equipments/ systems
Proficient in drawing well-balanced conclusions whilst dealing with complex service and maintenance issues and interpreting procedures and guidelines in order to resolve them
Multitasking credentials with excellent planning, execution, problem solving and troubleshooting skills, as well as the ability to handle multiple tasks in high-pressure environments and under tight deadlines
Trainings Undergone
Trainings Undergone
- Organization: Hindustan Computers Ltd (HCL), Noida.
- Duration: Jun 2007 – Jul 2007
- Responsibilities: Understood work culture in business process outsourcing, process of quality control, work force management, human resources, etc.
- Acquired knowledge of Management Information System
- Organization: Bharat Sanchar Nigam Limited (BSNL) Udaipur.
- Duration: Jun 2006 – Jul 2006
- Synopsis: BSNL is India’s leading telecommunications provider and the country’s largest public-sector firm. BSNL provides local-exchange access and domestic long-distance services through a network of more than 47 million access lines covering most of India. It also offers wireless communications, data and Internet services, as well as business voice and data services.
- Responsibilities: Learned fundamentals of Electronic Exchanges.
- Understood installation of broadband modems.
- Studied Distribution points, Pillers & Main Distribution Frame.
Availability
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Timeline
Manager Rajasthan Circle
Altius Infra (Formally ATC)
06.2018 - 09.2025
O&M Asst. Manager (Technical Services) in MPCG Circle
IDEA Cellular Infra Structure Ltd. (ICISL). Aditya Birla Group
04.2016 - 05.2018
O&M Zonal Manager
V R Power Equipment’s (P) Ltd. JAIPUR IN COLOBERATION WITH Telecom Infra provider (INDUS; Bharti Hexacom & Infratel)
06.2009 - 04.2016
Geetanjali Institute of Technical Studies, Udaipur, Mohan Lal Sukhadia University Udaipur
B.E from Electronics & Communication Engineering
Shri Jawahar Jain Shikshan Sansthan Sr. Sec. School
Senior Secondary
Govt. Sr. Sec. School
Secondary