Sujan Girish

• Managing investor registration and account maintenance processes in compliance with Transfer Agency policies and regulatory standards.

• Handled registration requests including account openings, bank detail changes, contact updates, account closures, and bulk queries, ensuring compliance and accuracy.

• Performing client onboarding and KYC reviews, including verification of residence proof, tax declarations, and FATCA/CRS documentation.

• Processing AML trigger reviews and static data updates with strong focus on accuracy and risk controls.

• Executed bank detail amendments and redemption updates through maker-checker validations, maintaining high standards of accuracy and risk management.

•Handled multiple bulk requests from the client and delivered the work with 100% percent accuracy each time.

• Utilized OMNI and Multifonds applications for efficient investor record management and workflow processing, enhancing operational effectiveness.

• Having hands-on experience in maintaining fixed Income and structured finance securities ratings (S&P, Moody's, Fitch, DBRS and Egan-Jones)
• Monitored and maintained team quality metrics including accuracy and timeliness to ensure performance standards. (accuracy, timeliness, completeness, coverage)
• Performed quality checks on ratings to ensure accuracy and compliance with standards.
• Identified discrepancies affecting issuer and bond ratings and routed information to originating area for correction.
• Executed logical data bug fixes and enhancements to improve operational efficiency
• Identification of areas of performance or process improvements
• Assisted senior analysts in monitoring quality and service metrics while proactively initiating actions to meet team targets
• Provided RCA to the quality team within the given time frame, including detailed cause and preventive action for the error.
• Conducted testing of vendor data to ensure accuracy and seamless integration with Thomson Reuters database
• Participated in cross-training on secondary market processes to enhance team knowledge and flexibility. and worked with coupon rate calculation and recording of call-put prices.

• Conducted analysis of Egan-Jones ratings
• Resolved 200+ rating discrepancies and 15+ client queries daily.
• Monitored team quality metrics for accuracy, timeliness, completeness, and coverage.
• Maintained vendor data feeds to ensure accuracy and consistency.
• Rating source feed checks and automation
• Successfully delivered on tasks within tight deadlines.
• Monitoring rating updates from S&P, Moody's, Fitch, DBRS and