Sujani C
Bangalore,KA
Summary
Seasoned Finance and Accounting Manager with experience in the areas of transformation, Service delivery and People management in Multi-Cultural Global organization Proven track record in guiding sizable and cross functional teams Currently working for Capgemini Business Services (India) Ltd as Team Manager Having good experience and sound exposure in end-to-end O2C, MDM, Miscellaneous Invoicing, Payment activities Fast learner who has demonstrated ability to achieve comfort level & deliver results by gaining a thorough knowledge and working on different IT application systems Extensive experience in understanding customer issues, providing prompt and optimal solutions and continuously improving client service levels to ensure client satisfaction.
Overview
22
22
years of professional experience
Work History
Team Manager
Capgemini Business Services (India) Limited
08.2009 - Current
- Handling End to end O2C, MDM & R2R operations for one of the biggest FMCG client
- Worked on different towers of the F&A operations seamlessly making sure C-Sat (Customer Satisfaction) is the prime objective of the projects handled
- Handled the Cash application process of accurate and timely payment booking based on bank report
- Handling Customer Master Data and Product Hierarchy process
- Handling all streams of Finance MDM activities such as General Ledger, Cost Center & Internal Order Creation & Modification
- Have handled the Vendor Master Data and the Payments process
- Part of the Miscellaneous Invoicing process in O2C
- Part of tier3 Capgemini delivery center establishment (Capgemini Salem & Trichy)
- Track record of consistently meeting set SLA targets, improving business processes and service levels to achieve increased productivity and operational efficiency
- Maintaining and monitoring the Issue log for all the activities and discussion of the same in monthly governance meetings with clients deriving the action plans for clearing the issues
- Have worked with DEX team in developing various reports to monitor the productivity and along with the production trends, which helped in bringing in efficiency in the process of MDM & O2C
- Automation of Miscellaneous Invoicing Process
- Automation of the Cost Center & Internal Order Creation & Modification
- Automation of Blackline MDM process for Account reconciliation
- Identifying improvement areas in the process through ESOAR (Eliminate, Standardize, Optimize, Automate and Robotize)
- Setting up of Tier 3 process as part of location mix and ensuring smooth delivery
- Played a key role in getting additional business in terms of short-term MDM projects from the client and Managing the CCNs (Change contract Note) benefiting 50K EUR
- Conduct ongoing communications with senior leadership, clients and controllers via KPIs and Governance meetings
- Currently handling a team of 20 members (Both Direct & Indirect)
- Objective setting and performance review for all the FTE’s reporting to me
- Feedback sessions with all FTEs at regular intervals
- Implemented back up culture within the team thereby enriching the process knowledge of all the FTE’s
- Organizing and leading refresher trainings on the process at regular intervals
- BEI Certified recruitment panelist for Interviewing external and internal candidates
- Awarded as key performer of the month more than 3 times during my tenure for exceptional performance
- Received Best Team Award 3 times in my tenure of MDM Process
- Received above and beyond award for able to get MDM projects from the client
- Completed the GEM training and awarded GEM academy expert Certification
- Project completed on Cycle Time Reduction of Miscellaneous Invoicing and awarded a GB Project Certification
Secretary to Regional Manager
BI Publications Pvt India Ltd
05.2003 - 09.2004
Education
B.Com -
NSS College
Skills
- Transformation Projects
- Man-power efficiency
- Transition role
- Systems improvement
- Process efficiency
- Detail oriented
- Analytical skills
- SAP
- MDG
- Blackline
- Organizational skills
- Task prioritization
Accomplishments
- Awarded as key performer of the month more than 3 times
- Received Best Team Award 3 times in MDM Process
- Received above and beyond award for MDM projects
- Completed GEM training and awarded GEM academy expert Certification
- Project completed on Cycle Time Reduction of Miscellaneous Invoicing awarded GB Project Certification
Languages
English
Hindi
Kannada
Personal Information
- Total Experience: 15 Years
- Title: Team Manager
- Date of Birth: 08/14/80
- Nationality: Indian
- Marital Status: Married
Timeline
Team Manager
Capgemini Business Services (India) Limited
08.2009 - Current
Secretary to Regional Manager
BI Publications Pvt India Ltd
05.2003 - 09.2004
B.Com -
NSS College
Similar Profiles
Ramakrishna GampaRamakrishna Gampa
Senior Accounts Payable Specialist at Synopsys India Private LimitedSenior Accounts Payable Specialist at Synopsys India Private Limited
Venugopal B VVenugopal B V
Team Manager at Cargill Business services Pvt ltd.Team Manager at Cargill Business services Pvt ltd.
Shruti TekriwalShruti Tekriwal
Accounts Manager at Travelopia Holdings LimitedAccounts Manager at Travelopia Holdings Limited