Sujata Murmu
Business Analyst
Bangalore
Summary
Result-oriented professional having 12+ years of experience in IT consulting, with a proven track record in facilitating decision making. Extensive experience in project planning, executing and implementing projects and managing cross functional teams. Well-versed with leading industry tools like Jira, HP Agile Manager, MS Office to develop various project deliverables A fast learner with attention to detail and an effective communicator with proven skills in working and leading cross-cultural and cross-functional teams ~ 7 years experience in the P&C insurance domain as a business analyst and functional tester
Overview
12
12
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Lead Consultant
HCL Technologies
Chennai
07.2021 - Current
- Senior business analyst for an Australian Banking client and an American Insurance client (RPA project)
- Successfully developed innovative solutions and comprehensive action plans along with various stakeholders and delivered a Data Migration initiative to automate the marketing campaigns for the client
- Led various BAU enhancements related to digital domain for the client
- Managed onsite and offshore team of nearly 10 team members to deliver the business requirements on time
- Worked with clients and product owners to elicit business requirements, create a detailed business analysis, opportunities and solutions for the client and supervise design solutions with the implementation team
- Experience in working with UI designers to finalize mock-ups
- Successfully managed two releases end to end and have received accolades from the client
- Experience in product backlog management. Collaborate with product owners to define epic, features, user stories and create product backlogs in JIRA
- Led implementation team to work on the user stories and deliver the required functionalities on time
- Collaborate with various stakeholders including, clients, vendors, solution architects to elicit and analyze requirements and translate them into functional specifications
- Perform GAP analysis and involved in analyzing the current state and perform risk analysis of an existing system
- Responsible for Sprint planning, estimation, status report and conducting sessions for any new functionalities with solution architect
- Managed and collaborated with cross functional team of 7 across two locations to ensure deliverables on time
Senior Consultant
Deloitte Consulting
Mumbai
09.2016 - 10.2019
- Led the core system transformation for Guidewire PolicyCenter, for a US Insurance client for 3 different lines of business (P&C Insurance)
- Led cross-functional teams of 12 in 2 locations to meet project deliverables
- Received various accolades from the organization for my deliverables
- Responsible for requirement elicitation and analysis with business SMEs and product owners to facilitate decision making, define alternatives and recommend optimal solutions
- Interpret the business requirements to different tangible deliverables such as functional specifications, user stories, workflow/process diagram and aligned them with functional and technical requirements by creating application prototypes and screen mock-ups
- Played a key role in the success of parallel releases starting from facilitating inception session to deployment phase including estimation and resource planning
- Experience in change management. Worked closely with stakeholders and change management to identify impacts to business processes as a result of system or application changes
- Maintained a healthy product backlog and worked closely with product owners to prioritize epics,features and user stories. Identified dependencies in the backlog items and make the necessary changes.
- Experience in developing high-level user stories and work with the product owners and solution architects to translate and detail these into fully refined User Stories
- Collaborated with various stakeholders and conducted meetings define requirements and translate them into functional specifications
- Supported the client during UAT and helped assess production defects and fixes
- Performed the responsibilities of Scrum Master including sprint planning and capacity planning across releases and apprehended Agile practices (daily scrum, iteration planning, retrospective) and follow the same
Consultant
Deloitte Consulting
Mumbai
06.2012 - 08.2016
- Led various modules in a functional testing project for an American Insurance client
- Supported the testing team in analyzing the requirements and drafting the high-level scenario
- Performed functional testing to verify if client’s needs are met and assisted them in User Acceptance Testing
- Developed test plans and test cases for various processes and product specifications
- Reviewed test plan and test case design of the testing team members
- Managed defects including defect validation and manage the defect lifecycle in JIRA, retesting the defects and closing the same
- Co-ordinated with clients and stakeholders to understand the scope of testing and recommend changes to make applications more efficient and intuitive
- Received various accolades from organization for my deliverables as a functional tester
Project Engineer
Wipro Technologies
Kolkata
08.2006 - 05.2010
- L1-support engineer and worked on a user access management project for a US bank
- Responsible for resolving tickets within SLA and providing and revoking the access of the end-users based on the requirements
- Experience in providing and revoking access to end user in various applications using Active Directory too
- Completed training on client applications at on-site and completed the transition to the team at offshore for US health care client
- Trained and presented the importance of secure coding
Education
Master of Management -
Shailesh J Mehta School of Management, IIT Bombay
01.2010 - 01.2012
Bachelor of Engineering - Computer Science
National Institute of Technology
01.2002 - 01.2006
Skills
Business Analysis
undefinedCertification
Certified Scrum Product Owner
Timeline
Certified Scrum Product Owner
10-2021
Lead Consultant
HCL Technologies
07.2021 - Current
Certified Scrum Master
06-2020
Certified SAFe 4 Agilist
06-2020
Senior Consultant
Deloitte Consulting
09.2016 - 10.2019
AINS 21 - General Insurance for IT and Support Professionals
02-2016
Consultant
Deloitte Consulting
06.2012 - 08.2016
Master of Management -
Shailesh J Mehta School of Management, IIT Bombay
01.2010 - 01.2012
Project Engineer
Wipro Technologies
08.2006 - 05.2010
Bachelor of Engineering - Computer Science
National Institute of Technology
01.2002 - 01.2006
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