Sujata Sathe
Lead Business Analyst / Product Owner
Pune
Summary
Lead Business Analyst (Functional) shaping core banking and payments solutions across regulatory delivery, workflow design, and post-production support. Drives requirements analysis, ISO 20022 (MX) XML payments work, traceability, mock-ups, stakeholder walkthroughs, and vendor coordination to reduce functional complexity. Supports product delivery as a PSPO II-certified product owner partner across change, compliance, and user training.
Overview
4
4
Certifications
19
19
years of professional experience
Work History
Lead Business Analyst (Functional)
HSBC Global Technology Ltd
06.2012 - Current
- Support $[number] in post-production rework through defect management, change requests, and user training.
- Coordinate [number] stakeholder workshops per quarter to capture requirements across core banking and payments initiatives.
- Advise product and technology teams on core banking and payments priorities, including ISO 20022 MX standards for the Middle East region.
- Provide product owner support across the lifecycle for regulatory requirements, removing blockers for development teams delivering new functionality.
- Prepare requirement traceability matrices, clear choice packs, mock-ups, and walkthroughs for business stakeholders and internal project teams.
- Redesign end-user workflows to reduce functional complexity and improve usability across application changes.
- Bridge internal stakeholders and third-party vendors while supporting compliance, enhancement delivery, and post-production training.
Business Analyst
L&T Infotech
08.2010 - 05.2012
- Maintained [number]% requirement traceability coverage across clear choice, mock-ups, and walkthroughs.
- Documented [number] requirement sets monthly for business stakeholders and internal project teams.
- Supported client development by analyzing as-is business processes and identifying improvement opportunities.
- Prepared functional test cases and executed validation for new development before stakeholder review.
- Translated regulatory compliance needs into clear requirements for life insurance clients in US and Nordic markets.
- Drafted user stories, acceptance criteria, and backlog priorities to support product planning discussions.
- Coordinated feedback between stakeholders and project teams to surface defects, enhancements, and process gaps.
Underwriter
ICICI Prudential Life Insurance Co. Ltd.
04.2007 - 06.2010
- Underwrite new life insurance policies by verifying applicant details and applying policy guidelines consistently.
- Manage branch reconciliation, credit tracking, and dishonour processing across the entire branch using AS 400 (IBM) and FOQUS.
- Document underwriting activities and branch records to support regulatory compliance and accurate case follow-up.
Education
Master of Business Administration - Finance
ICFAI National College
Pune01-2007
Bachelor of Commerce - B.Com
BMCC
Pune01-2004
HSC - undefined
BMCC
Pune01-2001
SSC - undefined
Maharashtra Board
Pune01-1999
Skills
- Requirement traceability matrix
- Business requirements gathering
- Core banking operations
- Payments processing
- Regulatory compliance
- Defect management
- User story writing
- Acceptance criteria definition
- Backlog prioritization
- Sprint planning
- UAT coordination
- Business process modeling
- Gap analysis
- Process documentation
Certification
PSPO II Certified
Achievements
Received special appreciation from zonal manager for my proactive initiative for improving customer feedback process., Appreciation for reducing post-production defects for various projects like e-cheque, regulatory projects in HSBC., Insight Star award in L&T Infotech
Domain
- IT projects related to:
- Payments, Core Banking, Staff Channel Management, E-cheque automation, Regulatory requirements, Wealth management app’s.
Timeline
Lead Business Analyst (Functional)
HSBC Global Technology Ltd
06.2012 - Current
Business Analyst
L&T Infotech
08.2010 - 05.2012
Underwriter
ICICI Prudential Life Insurance Co. Ltd.
04.2007 - 06.2010
SSC - undefined
Maharashtra Board
HSC - undefined
BMCC
Bachelor of Commerce - B.Com
BMCC
Master of Business Administration - Finance
ICFAI National College