Sujata Sharma
Mumbai
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Orchid Hotel
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Promoted business loyalty by fostering positive customer relationships.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Seated patrons based on guest preferences and seating availability.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visited
- Gained extensive knowledge in data entry, analysis and reporting.
Research Development Representative
Disprz
- Research extensively for given geographical areas and specific industry provided by the respective LDR.
- Understanding of market for better generation of leads.
Customer Success Analyst
Disprz
- Assisting the customer success associate in data update, report creation etc.
- Help the CS team members in creating clients instances, users addition, deletion, help with Accuracy of data as & whenever required.
Associate Consultant Skilling Science
Disprz
02.2022 - Current
- Define roles, skills, proficiency levels, and learning recommendations for various industries
- Created skill taxonomy comprising technical, leadership, and digital skills/competencies with an industry-centric approach
- Assisted in the creation of skills-based assessments for various industries
- Create, manage & publish Dashboards for all internal projects conducted throughout the month
- Assisted on client skilling solutioning to recommend right LMS and LXP platforms
Decoding leadership models
o Create a pool of leadership, meta-skills and values
o Mapping skills at the Atomic and Molecular level
o Defining skills along with the proficiency levels
(scale of 5) - Project Management
- Skill Mapping & Research
Education
T.Y.B.COM, B+ Grade -
University of Mumbai
01.2018
H.S.C, 2nd Class -
Maharashtra Board
01.2015
S.S.C, 1st Class -
Maharashtra Board
01.2013
Skills
- Confident and Hardworking with an ability to take up challenges
- Collaboration
- Eager to Learn
- Positive attitude
- Adaptability
Certification
Computer Basic Course from Skill Tech
Languages
English
Hindi
Marathi
Nepali
Personal Information
- Date of Birth: 01/10/1997
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Listening Music
- Dancing
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge and belief.
Listening Music
Good Listening Music.
Timeline
Associate Consultant Skilling Science
Disprz
02.2022 - Current
Hostess
Orchid Hotel
Research Development Representative
Disprz
Customer Success Analyst
Disprz
T.Y.B.COM, B+ Grade -
University of Mumbai
H.S.C, 2nd Class -
Maharashtra Board
S.S.C, 1st Class -
Maharashtra Board
Similar Profiles
Ajitha KumariAjitha Kumari
Housekeeping Room Attendant at ORCHID HOTELHousekeeping Room Attendant at ORCHID HOTEL
Jagannath SonsuxkarJagannath Sonsuxkar
Manager's Assistant at Orchid HotelManager's Assistant at Orchid Hotel
Ravneet Kaur RanuRavneet Kaur Ranu
Line Cook at Orchid HotelLine Cook at Orchid Hotel
Suraj SethSuraj Seth
Assistant Manager – Direct Tax at CBV & Associates LLPAssistant Manager – Direct Tax at CBV & Associates LLP
Aditya ApteAditya Apte
Product Manager at ProgIST Solutions LtdProduct Manager at ProgIST Solutions Ltd