Sujata Sharma
Mumbai
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Orchid Hotel
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Promoted business loyalty by fostering positive customer relationships.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Seated patrons based on guest preferences and seating availability.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visited
- Gained extensive knowledge in data entry, analysis and reporting.
Research Development Representative
Disprz
- Research extensively for given geographical areas and specific industry provided by the respective LDR.
- Understanding of market for better generation of leads.
Customer Success Analyst
Disprz
- Assisting the customer success associate in data update, report creation etc.
- Help the CS team members in creating clients instances, users addition, deletion, help with Accuracy of data as & whenever required.
Associate Consultant Skilling Science
Disprz
02.2022 - Current
- Define roles, skills, proficiency levels, and learning recommendations for various industries
- Created skill taxonomy comprising technical, leadership, and digital skills/competencies with an industry-centric approach
- Assisted in the creation of skills-based assessments for various industries
- Create, manage & publish Dashboards for all internal projects conducted throughout the month
- Assisted on client skilling solutioning to recommend right LMS and LXP platforms
Decoding leadership models
o Create a pool of leadership, meta-skills and values
o Mapping skills at the Atomic and Molecular level
o Defining skills along with the proficiency levels
(scale of 5) - Project Management
- Skill Mapping & Research
Education
T.Y.B.COM, B+ Grade -
University of Mumbai
01.2018
H.S.C, 2nd Class -
Maharashtra Board
01.2015
S.S.C, 1st Class -
Maharashtra Board
01.2013
Skills
- Confident and Hardworking with an ability to take up challenges
- Collaboration
- Eager to Learn
- Positive attitude
- Adaptability
Certification
Computer Basic Course from Skill Tech
Languages
English
Hindi
Marathi
Nepali
Personal Information
- Date of Birth: 01/10/1997
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Hobbies and Interests
- Listening Music
- Dancing
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge and belief.
Listening Music
Good Listening Music.
Timeline
Associate Consultant Skilling Science
Disprz
02.2022 - Current
Hostess
Orchid Hotel
Research Development Representative
Disprz
Customer Success Analyst
Disprz
T.Y.B.COM, B+ Grade -
University of Mumbai
H.S.C, 2nd Class -
Maharashtra Board
S.S.C, 1st Class -
Maharashtra Board
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