Sujata Sharma
Mumbai
Summary
As a learning and development professional, I excel in crafting role
definitions, identifying and creating essential skills, and
determining proficiency standards. I adeptly perform job analyses
and construct thorough skill frameworks. My expertise extends to
orchestrating dynamic skills assessments adaptable to diverse
industries, alongside managing project progress through intuitive
dashboards. I offer insightful guidance on skilling strategies,
including tailored recommendations for Learning Management
Systems (LMS) and Learning Experience Platforms (LXP). With a
demonstrated history of effective collaboration with stakeholders, I
bring a proven track record of success to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Consultant - Skilling Science
Disprz
02.2021 - Current
- Define roles, skills, proficiency levels, and learning recommendations for various industries
- Created skill taxonomy comprising technical, leadership, and digital skills/competencies with an industry-centric approach
- Assisted in the creation of skills-based assessments for various industries
- Create, manage & publish Dashboards for all internal projects conducted throughout the month
- Assisted on client skilling solutioning to recommend right LMS and LXP platforms
- Decoding leadership models
- Create a pool of leadership, meta-skills and values
- Mapping skills at the Atomic and Molecular level
- Defining skills along with the proficiency levels (scale of 5)
- Project Management
- Skill Mapping & Research.
Customer Success Analyst
Disprz
03.2020 - 01.2021
- Assisting the customer success associate in data update, report creation etc
- Help the CS team members in creating clients instances, users addition, deletion, help with Accuracy of data as & whenever required.
Research Development Representative
Disprz
06.2019 - 02.2020
- Research extensively for given geographical areas and specific industry provided by the respective LDR
- Understanding of market for better generation of leads.
Hostess
Orchid Hotel
09.2018 - 04.2019
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
- Coordinated closely with event planners for successful execution of private functions held at the restaurant
- Promoted business loyalty by fostering positive customer relationships
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences
- Seated patrons based on guest preferences and seating availability
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visited
- Gained extensive knowledge in data entry, analysis and reporting.
Education
T.Y.B.COM, B+ Grade -
SNDT University
01.2018
H.S.C, 2nd Class -
Maharashtra Board
01.2015
S.S.C, 1st Class -
Maharashtra Board
01.2013
Skills
- Resilience
- Collaboration
- Learning Agility
- Project Management
- Learning and Development
- Human Resource Management
- Creativity & Ideation
- Skilling
Certification
Computer Basic Course from Skill Tech
Personal Information
- Date of Birth: 01/10/1997
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge and belief.
Timeline
Associate Consultant - Skilling Science
Disprz
02.2021 - Current
Customer Success Analyst
Disprz
03.2020 - 01.2021
Research Development Representative
Disprz
06.2019 - 02.2020
Hostess
Orchid Hotel
09.2018 - 04.2019
T.Y.B.COM, B+ Grade -
SNDT University
H.S.C, 2nd Class -
Maharashtra Board
S.S.C, 1st Class -
Maharashtra Board
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