Hi, I’m
Sujay Joardar
NOC-Operation Team lead
Summary
Proven leader in technology and operations management, adept at enhancing system performance and team productivity. At Eclinicalworks India Pvt Ltd, I spearheaded initiatives that significantly improved backend systems across Azure and AWS, leveraging skills in infrastructure & Application Up-time and fostering a culture of teamwork and collaboration. Achieved notable success in project management and problem-solving, ensuring optimal operational efficiency.
Overview
12
years of professional experience
Work History
Eclinicalworks India Pvt Ltd
NOC-Operation Team Lead
07.2022 - Current
Job overview
- Responsible of Making the Entire Backend (Azure VM | SQL & MYSql PASS | Network Devices) system Up & Running
- Handling Major Escalation
- Handling &Major Outages in Coordination with MIM
- Understand the Complex System Architecture of Various Health Care Product (EMR & 100+ Component Services)
- Handling & Managing more than 4000+ VM across Azure & AWS platforms
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
-
Navkar Events Pvt LtdAhamdabad, Gurat
CTO
03.2022 - Current
Job overview
- Working as a part-time basis
- Design the Entire Streaming Application Solution
- Setup Office, It-Infrastructure & Cloud Infrastructure
- Managing the AWS & Azure infrastructure
- Setup manage & Up-grade Web & Mobile Infrastructure
- Managing Cyber Security for Web & Mobile Application
- Managing the IT-Security for Office environment
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Radio City
Solution Specialist
01.2017 - 06.2022
Job overview
- Managing Total 52 Digital Radio Station of Radiocity
- Managing Company Public Facing Websites 1. radiocity.in 2. mid-day.com 3. gujaratimidday.com 4. inquilab.com 5. mid-day, gujaratimidday , inquilab digital Tabloid
- Managing Entire Digital Infrastructure of Radiocity & Mid-day infomedia Ltd
- Taking Care Of Web & Application Security of Public Facing Web site & Mobile application, Like Quarterly Application Review (CODE & Infrastructure Audit), VAPT , Standards Audit & implement the required Changes asper Audit
- Handling Live-Broadcast & Streaming for Radiocity & Mid-day
- Delivered impactful presentations to showcase product capabilities and drive adoption among potential customers.
- Mentored junior team members, providing guidance on best practices and fostering professional growth within the organization.
- Conducted comprehensive market research to identify emerging trends and incorporate them into innovative solutions for clients.
- Applied advanced analytical skills to assess system performance data, identifying areas for improvement and optimizing solution effectiveness.
- Developed and maintained strong relationships with key stakeholders, fostering trust and ensuring successful solution implementation.
- Championed adoption of industry best practices within the organization, leading to improved efficiency and overall performance levels.
- Increased client satisfaction by developing and implementing customized solutions for their specific needs.
- Coordinated seamless integration of third-party applications into existing systems, ensuring minimal disruption to end-users while maximizing solution benefits.
- Collaborated closely with sales teams during pre-sales activities such as crafting proposals or conducting demonstrations of product features.
- . Launched new products successfully after thorough market research, competitive analysis, and close coordination with development teams.
- Evaluated vendor offerings to determine compatibility with current systems and negotiated contracts that resulted in cost savings without sacrificing quality.
- Led regular meetings with internal teams to review progress against goals, address challenges, and devise effective strategies for success.
- Managed complex projects from inception to completion, ensuring timely delivery while adhering to budget constraints.
- Provided exceptional post-implementation support services, promptly addressing any issues or concerns raised by clients.
- Served as subject matter expert on targeted technologies, contributing valuable insights during client consultations.
- Inspected products as part of adherence to quality standards.
- Answered customer questions about billing, account issues and upgrade possibilities.
- Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets.
- Improved project completion time, utilizing multiple painting materials and processes.
- Minimized quality assurance obstacles by effectively managing entry and editing of patient databases.
- Implemented corrective actions to fix root causes of various issues.
- Increased productivity by implement New Streaming & Digital-Broadcast programs.
- Installed, configured and maintained computer systems and network connections.
- Tested new software and hardware prior to deployment.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Developed and implemented preventive maintenance procedures.
- Assisted in development of system security protocols.
HT Media Ltd(Print Media) Turnover 400Mn USD
Broadcast Engineer
12.2012 - 01.2017
Job overview
- Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
- Adjusted controls on station console to regulate transmission fidelity, contrast, and brightness.
- Worked with sound engineers to strengthen audio and video quality during broadcasts.
- Completed emergency fixes as stopgap until maintenance teams could conduct advanced repairs.
- Developed strong relationships with vendors to negotiate favorable pricing on essential broadcasting equipment purchases.
- Collaborated with production teams to execute high-quality live broadcasts, adhering to tight deadlines.
- Safeguarded uninterrupted transmission with diligent monitoring of signal paths and swift resolution of problems.
- Supported remote broadcasts successfully by setting up satellite uplinks, microwave trucks, or other mobile transmission equipment as needed.
- Consistently met FCC regulations by diligently monitoring station output and adjusting transmission parameters accordingly.
- Continuously researched emerging technologies in the broadcast industry to propose relevant innovations for potential adoption by the station.
- Provided expert guidance in planning major network upgrades or infrastructure overhauls that resulted in improved overall network stability.
- Implemented cost-saving measures through the effective utilization of available resources while maintaining broadcast quality standards.
- Coordinated closely with other departments to ensure seamless integration of graphics, audio, and video during live productions.
- Contributed to successful program launches by actively participating in the installation and testing of new equipment.
- Managed preventive maintenance schedules to ensure longevity and reliability of broadcast equipment.
- Trained junior engineers on broadcast procedures, enhancing overall team performance and knowledge base.
- Optimized audiovisual systems for excellent on-air presentation, carefully calibrating each component as needed.
- Worked closely with IT specialists to address any networking issues that could potentially impact the station''s broadcasting capabilities.
- Maintained a comprehensive inventory system for all equipment, enabling easy tracking, scheduling repairs when necessary.
- Streamlined workflow processes for smoother broadcasts by troubleshooting technical issues promptly.
- Reduced downtime during critical events by swiftly diagnosing root causes and applying appropriate fixes to restore functionality quickly.
- Setup and double-checked equipment for functionality before use.
- Designed recording and production schedules according to client needs.
- Recorded on site during live shows to obtain tracks to edit.
- Installed and configured broadcast software to optimize performance.
- Evaluated program schedules and prepared programs to assess transmission readiness and identify any signal issues.
Education
Prin. L.N. Welingkar Institute of Management Mumbai, India
MBA from IT Project Management
04.2001
Siliguri Institute Of TechnologyDarjeeling, India
B.tech from Electronics And Communications Engineering
04.2001
Skills
Operations Management
Performance monitoring
Coaching and Mentoring
Quality Control
Employee Evaluation
Product Management
Talent Acquisition
Equipment Maintenance
Teamwork and Collaboration
People Management
Problem-Solving
Documentation And Reporting
Quality Improvement
Mentoring
Issue Resolution
Process Improvement
Linux Server Management
Configuration Management
Web Server Administration
System Performance Tuning
Endpoint Protection
Network Security
Vulnerability Assessment
Penetration Testing
Security Information and Event Management
Data Loss Prevention
Operating System Security
Firewall Management
Security Architecture
Virtualization Security
Web Application Security
Patch management
Secure Network Design
Disaster Recovery Planning
Application security
Wireless Security
Network Security Management
Firewall Installation
Technical Troubleshooting
Network configuration
Satellite Communications
Digital Media
Root Cause Analysis
Project Management
Lighting Design
Computer Networking
Video Compression
Signal Processing
Remote Broadcasts
Live Production
Streaming Technologies
Radio Frequency Systems
System Maintenance
Live event switching
Government standards
On air signal quality
Self Motivation
Adaptability and Flexibility
Broadcast technology knowledge
Timeline
NOC-Operation Team Lead
Eclinicalworks India Pvt Ltd
07.2022 - Current
CTO
Navkar Events Pvt Ltd
03.2022 - Current
Solution Specialist
Radio City
01.2017 - 06.2022
Broadcast Engineer
HT Media Ltd(Print Media) Turnover 400Mn USD
12.2012 - 01.2017
Prin. L.N. Welingkar Institute of Management
MBA from IT Project Management
04.2001
Siliguri Institute Of Technology
B.tech from Electronics And Communications Engineering
04.2001