Sujay Vyas
assistant store manager
AHMEDABAD
Summary
To achieve organizational goals with full commitment, dedication and hard work through my efforts followed by the regular process of learning and growth for the betterment of the organization.
Overview
12
12
years of professional experience
Work History
Sales Executive
Panchratna jewellers
Ahmedabad
8 2011 - 9 2012
Senior Sales Executive
Kalyan Jewellry Pvt Ltd.
INDIA
09.2012 - 01.2022
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Calculated sales commission for sales team of [Number] representatives.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Floor Manager
Kalyan Jewellery Llc Dubai Store
08.2018 - 07.2020
- Enhanced customer satisfaction by addressing concerns promptly and providing tailored solutions.
- Continuously analyzed sales data to identify trends and opportunities for growth, making strategic adjustments as necessary to drive results.
- Improved communication between staff and management by conducting regular team meetings for updates and feedback sessions.
Assistant Manager
Malabar Gold & Diamonds
Ahmedabad, India
07.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Developed strategy to increase sales and drive profits.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Store Manager
Orra Fine Jewellery
Ahmedabad, India
02.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Skills
Customer service
Presentation skills
Time management
Client relationships
Ability to handle pressure
Target driven
Store maintenance
Store operations
Operational Efficiency
Languages
GUJARATI
HINDI
ENGLISH
MALAYALAM
TAMIL
Timeline
Assistant Store Manager
Orra Fine Jewellery
02.2024 - Current
Assistant Manager
Malabar Gold & Diamonds
07.2023 - 01.2024
Floor Manager
Kalyan Jewellery Llc Dubai Store
08.2018 - 07.2020
Senior Sales Executive
Kalyan Jewellry Pvt Ltd.
09.2012 - 01.2022
Sales Executive
Panchratna jewellers
8 2011 - 9 2012